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Supply Chain Manager- Service Parts Planning

at Accenture in Chicago, Illinois, United States

Job Description

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale.

We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com . Job Description: We are seeking a seasoned and strategic Supply Chain Manager- Service Parts Planning with expertise in Servigistics (or a similar tool) to join our executive team. This role acts as a Service Parts Planning SME, and it will be pivotal in driving the optimization and efficiency of our global service parts operations, ensuring the highest levels of customer satisfaction and operational excellence with our existing and incoming portfolio of clients. Key Responsibilities: · Develop and implement a comprehensive global service parts planning strategy aligned with the company’s overall business objectives. · Lead the transformation and continuous improvement initiatives in service parts planning processes. · Serve as the subject matter expert (SME) for Servigistics, providing strategic direction and operational guidance into existing clients. · Assist in various projects that will oversee the integration, optimization, and utilization of the Servigistics platform across global operations. · Ensure efficient inventory management, demand forecasting, and supply chain optimization to meet customer service level agreements (SLAs). · Implement best practices and standard operating procedures (SOPs) to enhance service parts planning performance. · Lead, mentor, and develop a high-performing global service parts planning team. · Foster a culture of collaboration, innovation, and continuous improvement. · Collaborate with cross-functional teams, including logistics, procurement, and customer service, to ensure seamless operations and customer satisfaction. · Engage with key stakeholders to understand business needs and drive alignment on service parts planning initiatives. · Leverage data analytics and KPIs to monitor performance, identify trends, and make informed decisions. · Drive the adoption of advanced analytics and AI tools to enhance forecasting accuracy and inventory optimization. · Identify potential risks in the service parts supply chain and develop mitigation strategies. · Ensure compliance with global regulations and company policies. Basic Qualifications: · Minimum of 10 years of experience in service parts planning Preferred Skills: · Bachelor’s degree in Supply Chain Management, Business Administration, or a related field. · Team Management experience is highly preferred · Proven expertise in implementation and optimization of planning as a service platform such as Servigistics. · Proficiency in data analytics and familiarity with advanced supply chain technologies Professional Skills Requirements: · Strong strategic thinking and problem-solving abilities. · Excellent leadership, communication, and interpersonal skills. · Ability to thrive in a fast-paced, global environment

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Annual Salary Range

California $93,400 to $224,600

Colorado $93,400 to $194,100

New York $86,500 to $224,600

Washington $99,500 to $206,700

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arres

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Job Posting: JC260900322

Posted On: Jun 06, 2024

Updated On: Jun 19, 2024

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