at Illinois Wesleyan University in Bloomington, Illinois, United States
Job Description
Responsible for maintaining essential operations of the Campus Safety Main Office and Dispatch Center. Duties include operating the main switchboard, receiving and transferring calls, and serving as frontline reception and dispatch for all inquiries. Requires thorough understanding of all relevant policies, protocols, and operational systems used by Campus Safety. Functions independently and supervises student workers during 2nd shift operations; Monday-Friday, 1pm to 9:30pm. This is a full-time, 12 month, on-campus position. Generous benefits include health, retirement, considerable time off, and access to multiple tuition programs for employees and dependents.
Responsibilities:
Communications and Operational Support; operates the IWU switchboard, phones, 2-way radio system; provides frontline reception for all walk-in, phone, and email inquiries; maintains realtime contact and dispatches officers; maintains documentation of Campus Safety contacts and operations.
Security and Emergency Response Support; monitors camera, phone, and access control systems as needed; remotely supports officers, logs and tracks Campus Safety Department activities; facilitates communication between Campus Safety, other IWU Departments, public first responders, and external partners.
Service Delivery; issues and replaces IDs; implements ID pre-processing for move-ins; issues and tracks parking passes and visitor passes.
Office administration; monitors upcoming event announcements, coordinates electronic access control settings for university events; distributes keys and maintains key inventories; runs motor vehicle record checks as needed and maintains recordkeeping for IWU vehicle safety program
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Job Posting:
11956033
Posted On:
Jun 06, 2024
Updated On:
Jul 06, 2024
