at DocuSign in Chicago, Illinois, United States
Job Description
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
In this role, you will act as a business partner to the Partner organization, driving the success of our product partnerships through strategic enablement initiatives. You will be responsible for developing and driving high-impact enablement programs, fostering strong relationships with key business partners at Docusign, and ensuring that our internal field and partner teams are fully equipped to promote, support, and implement Docusign's integrated solutions.
You will work closely with Revenue Enablement team members to uncover additional technical skill and knowledge needs and build new training programs to bridge the gaps. You will act as a strategic advisor to Product teams for Go-To-Market (GTM) enablement planning plus partner to design and develop product learning content. In this role, you will contribute to a broader enablement strategy that ensures our field teams have the know-how and skill to best position our partner product suite, resulting in a sales velocity that is industry leading and best in class.
This position is an individual contributor reporting to the Sr. Manager, Global Enablement Content.
Responsibility
Facilitate ongoing communication and collaboration among key business partners and collaborators in Product, Partner, and Partner marketing organizations
Provide ongoing support to Docusign partner teams (covering System Integrators, Resellers, and Distributors), addressing their questions and concerns related to enablement programs, priorities, and opportunities
Partner with Revenue Enablement Performance Partners to plug product enablement into a framework for role-based competencies
Develop and maintain a deep understanding of Docusign's product suite, partner ecosystem, and market trends
Lead the creation of comprehensive enablement programs, including advanced training materials, certification programs, and sales tools tailored for internal audiences
Design and develop partner-related content for global internal audiences to be delivered live and asynchronously using modern learning technologies
Collaborate with internal and external partner teams to bring enablement to internal field teams
Understand the product life cycle and GTM approach, using knowledge to build credibility and trust with cross-functional collaborators
Manage the execution of the GTM enablement plan of record to ensure the successful launch of partner products and integrations
Track and analyze the effectiveness of enablement programs, using metrics and feedback to continuously improve content and delivery methods
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
8+ years of experience in a partner enablement, product training, or similar role, preferably within the technology or SaaS industry
Proven track record of developing and implementing successful product enablement programs for internal and partner audiences
Understanding of partner ecosystems and the dynamics of partner relationships
Bachelor's degree in Business, Marketing, Communications, or a related field
Preferred
Experienced professional individual contributor role in the Enablement function.
Uses advanced functional capabilities to complete both routine and non-routine work
Excellent presentation... For full info follow application link.
DocuSign is an Equal Opportunity Employer. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.
