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Part Time Product Support Specialist

at Insight Global, LLC in Evanston, Illinois, United States

Job Description

Job Description

Insight Global’s client is looking to bring on a Part Time Product Support Specialist to assist the Grant’s Portfolio Product Manager with operational tasks, troubleshooting, and handling any issues with grant applications. This role involves close collaboration with Product Owners, Business Owners, Key Stakeholders, and UX Designers to ensure the seamless operation of grants-enabling products. The client currently manages six types of grants, each with its unique processes. These include global grants, district grants, disaster response grants, programs of scale, Community Health Challenge grants, and Corporate Social Responsibility grants.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Bachelor’s degree in STEM

2-3 years of experience with product support roles, specifically working with grants solutions

Experience working with grant applications; Submittable

Oracle

Experience with gathering requirements and working closely with the business

Comfortable working in Agile environments PeopleSoft

Smart Simple null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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Job Posting: JC260975142

Posted On: Jun 07, 2024

Updated On: Jun 12, 2024

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