at Beacon Hill Staffing Group in Springfield, Illinois, United States
Job Description
Skills and Competencies: Ability to quickly learn organizational structure, business strategies and processes. Knowledgeable on business process modeling and process mapping. Capable of writing clear and well-structured business requirements. Experience with UAT testing & reading/writing test scripts. Experience with Jira software is preferred. Ability to contribute to the development of detailed process maps to facilitate requirements gathering, gap analysis, and training materials. Ability to resolve minor conflicts/issues using different tactics prior to escalation. Work with team members to understand the needs of the project. Strong verbal and written communication skills. Must have a strong command of the English language, written and oral. Strong facilitation and presentation skills.Major Job Duties and Responsibilities: Identify and analyze business problems and define the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining where appropriate. Is involved in all aspects of projects, including documentation of project needs; testing, training colleagues and customers as needed, analysis/research of needs and possible solutions; identifying technology and business solutions; gathering, documenting and updating business requirements; documenting meeting minutes and keeping team members accountable for deliverables; scheduling meetings, reviewing workflow process mapping; developing business testing strategies and working with project members to execute the test plan; recommending preferred solutions; and implementing recommendations. Manages project documentation (implementation plan, issues log, process maps, etc.) and documents process flows and gaps. Assess, research, analyze and document sponsor/stakeholder needs. Supports the Experience Owner/Product Owner in planning, executing, controlling and closing phases. Develop and maintain strong relationship with business partners and internal/external team members. Identify issues and escalates/manages resolution as required. Coordinates and provides support to the business with the process implementation. Perform other duties as assigned.
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
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Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .
We look forward to working with you.
Beacon Hill. Employing the Futureā¢