at CrowdStrike, Inc. in Springfield, Illinois, United States
Job Description
CrowdStrike, Inc.Full time
R19026
About the Role:
CrowdStrike is looking for a Senior Business Systems Analyst – Salesforce to join our fast growing Customer Applications team. In this role, you will work closely with business partners to align technology solutions with business needs. Based on a deep understanding of the business, you will be responsible for designing, managing, and improving our custom commerce back-end and provisioning built on the Salesforce platform. With your technical expertise, you will design and implement features that enable our Alliance, Ecommerce, Product Engineering and Finance teams. You will also define the scope of technical projects and oversee execution. Our mission is to implement and optimize systems and applications that make it easier to do business at CrowdStrike.
What You’ll Do:
Partner with business stakeholders to maintain a prioritized strategic roadmap, and coordinate and execute Commerce and Provisioning projects and enhancements.
Provide strong analytical, problem solving, technical, and project management skills to effectively collect requirements, evaluate options, and design and deliver quality solutions.
Act as a scrum master, own the JIRA board and host daily scrum calls with Salesforce engineering team to track status and discuss blockers.
Own functional tasks and deliverables, including: process definition, requirements gathering, vendor selection, fit/gap analysis, functional design, training, reporting and continuous improvement of business applications.
Create and maintain project, application and architectural design documents.
Work to drive adoption and alignment across the company’s business processes and systems.
Ensure the consistency and quality of Commerce and Provisioning automations across SFDC and integrated systems.
Use and recommend best practices while delivering scalable high quality solutions.
What You’ll Need:
Bachelor's degree (technical degree preferred).
10+ years of experience in the capacity of BSA, Sr. BSA or Product Owner for SaaS business systems for a software company, with at least 4 years of Salesforce experience.
Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills.
Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership.
Strong knowledge and understanding of the Salesforce.com platform, ecosystem and best-practices
Salesforce certifications (Administrator, Advanced Administrator) preferred but not required.
Passion for creating a frictionless end user experience.
Proven ability to work creatively and analytically in a problem-solving scenario
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We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listeni
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CrowdStrike, Inc. is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.
