at Hawkins, Inc. in East Peoria, Illinois, United States
Job Description
Description
ABOUT HAWKINS
Hawkins, Inc. is a formulator, manufacturer, blender, distributor, and sales agent for thousands of industrial chemicals and reagent grade laboratory chemicals sold to municipalities and businesses throughout the Central United States. Thousands of organizations across a variety of industries have depended on Hawkins for the chemical products they need since 1938.
Learn more about us at www.hawkinsinc.com/careers.
ABOUT THE JOB
Responsibilities:
Warehouse and Branch Operations
Identify potential inventory constraints and work to reach optimal inventory levels which support our customers
Position will be a lead in guiding cycle count effectiveness and report out cycle count accuracy.
Monitor inventory transactions, reconcile physical inventories, and provide recommendations for improving accuracy.
Effectively monitor order status, manage incoming calls, emails, and faxes to process customer orders, returns and other requests in a timely manner
Anticipate customer needs and give a high priority to customer satisfaction
Partner with internal customers to fulfill customer needs
Effective written and verbal communication with internal and external customers
Respond to customer complaints, provide appropriate solutions and potential alternatives within policies of the company and follow up to ensure resolution satisfies customer needs
Product, Equipment and Service
Follow all Hawkins safety and training procedures
Safely deliver chemical products following Hawkins product transfer protocols and equipment.
Safely install and service all products and equipment
Follow inventory control procedures
Provide backup sales support
Safety
Comply with all DOT operating, maintenance, and load securement standards and all applicable Federal, State, and Corporate environmental, safety, health regulations and standard operating procedures.
Communicate compliance, safety, and equipment needs as personally identified.
ABOUT YOU
High school diploma or equivalent experience
Ability to obtain and maintain a Class B Commercial Driver's License and comply with DOT standards.
Must be able to work with or learn to use the computer and software systems at Hawkins.
Excellent customer service skills.
Ability to engage with customers with effective written and verbal communications
Ability to learn and perform math calculations to determine product profits, pump flow rates, etc.
Excellent organization and time management skills.
Available to regularly work a schedule that consists of 10-12 hour days and requires some overnight travel
Demonstrated problem solving skills
Physical Requirements:
Very heavy work including exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
Ability to lift over 50 pounds regularly, 75 lbs. occasionally.
Ascending or descending ladders, stairs, ramps, and the like, using feet and legs and/or hands and arms.
Ability to regularly climb in and out of truck cab and onto and off of the truck gate
Ability to safely operate a forklift and commercial vehicle that transports chemicals including hazardous chemicals.
Ability to communicate via spoken word and hear at normal speaking levels with or without correction.
Requires fine motor skills including the ability to grasp and work with tools.
Requires stooping, kneeling, crouching, crawling, and reaching.
Ability to work in a variety of weather and environmental conditions.)
TRAVEL
Up to 20%.
Ref 2024- 292
All applications must be received online. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law. Hawkins is a Drug Free workplace.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the... For full info follow application link.
Hawkins, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran or disability status.
