at DHL Global Forwarding / Radix International Group in Chicago, Illinois, United States
Job Description
Job Title: Warehouse Operations Supervisor
Job Location: Chicago, IL
DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
We have an exciting opportunity for a Warehouse Operations Supervisor who will support and ensure warehouse operational activities are in alignment with profit and expense goals, while providing the highest possible service to the market customer base. In addition, will ensure compliance with corporate policies and government regulations and provide a work-environment conducive to superior productivity, safety, quality and morale.
Key Responsibilities:
Manages, oversees, and performs supervisory tasks associated with warehousing and distribution including: picking, packing, shipping, receiving, labeling, kitting, loading/unloading, putting-away, cycle and wall to wall counting, customs control, inventory auditing and inventory management and control.
Will manage the use of material handling equipment such as pallet movers, standup forklifts, swing-reach trucks, and order pickers
Provides customer support for logistics problems.
Coordinates transportation of customer materials to and from the Hub/Gateway facility.
Manages inbound shipment receipt and inventory control, warehousing, customs control, and outbound shipment preparation and dispatch
Assumes responsibility for good working practices, safety, and security for customer inventory and warehouse staff
Coordinates with station, regional management and service centers regarding development and retention of customer base.
Develops, recommends and implements process and procedure improvements for service delivery to the customer.
Provides customized solutions for customers in the areas of warehousing, inventory control and analysis, transportation, and technical support
Responsible for the Key Performance indicators and ensures budget targets are met
Supervises unionized staff; responsible for hiring, coaching, training, and developing subordinate staff.
Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes
Additional responsibilities include grievance administration, conflict resolution, mentoring and consistent application of disciplinary actions in accordance with Company policy or CBA (if applicable)
Skills / Requirements:
2+ years' experience in the logistics/freight forwarding or airfreight industry preferred
Experience with building pallets / ULDs required
1+ years' supervisory / leadership experience strongly preferred
Perishable/Pharma Knowledge Required.
BA/BS degree a plus
Exceptional communication skills (verbal, written, and presentations)
Comprehensive knowledge of distribution methods and standard warehouse operating procedures
Demonstrated ability to apply technology-operating tools (WMS-Barcode Scanning, Track & Trace)
Demonstrated leadership ability to include driving KPIs, employee engagement / team building.
Strong ability to develop, coach, train, and mentor staff to success
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. At DGF, we don’t build businesses. We believe in building people so they can build the business and this means every success that we have comes from our employees. Together, our employees continue shaping our environment as a great place to work and community that we are all proud of.
As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL. We will always enable you to take on responsibility and encourage your growth, personally and professionally.
We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we... For full info follow application link.
