at Northwestern University in Evanston, Illinois, United States
Job Description
Job Opening Id: 50419
Department: Student Finance
Salary/Grade: EXS/13
*Relocation assistance available
Job Summary:
Reporting to the Assistant Provost for University Records and University Registrar, the Director of Student Finance leads a team that delivers exceptional financial services to Northwestern students, parents, alumni, and to our schools and programs. The Director will be an active and engaged member of a team of peers and office staff co-creating a new student services-focused unit within the Office of the Provost. The office is responsible for nearly $1B in invoicing and collecting tuition, room and board, and fee revenue for all academic units across Northwestern University.
The Director of Student Finance:
Elevates the priority of service excellence and collaboration within Student Finance operations by leading a dedicated team of 28 full-time staff to ensure that students, families, and internal partners consistently experience exceptional service.
Assures accurate invoicing for every University academic program, proper application of charges and credits to students’ accounts, billing and collection of student tuition and fees, compliance with applicable rules and regulations, and translation of academic program schedules and rates into Oracle Campus Solutions parameters.
Collaborates with other student-serving units to reduce student barriers and facilitate institutional student support and enrollment goals
Manages Northwestern’s student loan program.
Oversees the reconciliation of all outstanding receivable balances and validation of balances on the University’s general ledger.
Specific Responsibilities:
Leadership and Staff Management:
