Head of Strategy and Program Execution

at U.S. Bank in Chicago, Illinois, United States

Job Description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

The Head of Strategy and Program Execution will play a pivotal role in collaborating with the Chief Information Officer (CIO) to craft and articulate the department’s strategic direction. This position will spearhead the implementation of strategic initiatives across Wealth, Corporate, Commercial, and Institutional Banking (WCIB).

The incumbent will be responsible for overseeing program and project governance, including budgetary planning, project execution, risk management, and will have a leading role in developing nascent IT capabilities, such as innovation management, digital transformation, strategic supplier management, and quality management.

Additionally, this role will have responsibility to provide leadership oversight of architecture and data strategy for WCIB. Effective communication and reporting with management and stakeholders will be crucial to ensure cohesive execution across teams.

This role will also lead/manage strategic and operational initiatives such as Continuous improvement program, Client satisfaction metrics and measures, driving strategic plan and associated market research, and represent WCIB technology as needed in various corporate activities.


Strategy Development and Implementation:

+ Collaborate with the CIO, CPO to develop and refine the IT strategy aligned with organizational goals and objectives.

+ Translate strategic objectives into actionable plans and initiatives.

+ Lead the execution of strategic programs across WCIB and related product areas.

Program and Project Governance:

+ Oversee program and project governance processes to ensure alignment with organizational priorities.

+ Develop and implement robust budget planning mechanisms to support strategic initiatives.

+ Monitor project execution to ensure adherence to timelines, quality standards, and budgetary constraints.

+ Mitigate project risks through proactive identification and implementation of risk management strategies.

Stakeholder Management:

+ Facilitate communication and reporting with management and stakeholders to provide updates on strategic initiatives’ progress.

+ Collaborate closely with cross-functional teams to ensure alignment and buy-in for strategic objectives.

+ Address stakeholder concerns and issues in a timely and effective manner to maintain support for strategic initiatives.

Team Leadership and Collaboration:

+ Provide leadership and guidance to the IT strategy and program management team, fostering a culture of accountability, collaboration, and innovation.

+ Foster a collaborative environment across teams to ensure cohesive execution of strategic initiatives.

+ Identify opportunities for process improvement and optimization to enhance efficiency and effectiveness.


+ Business acumen

+ Advanced working proficiency in IT

+ Change Management Advocate

+ Outcome Driven

+ Influencing and empowering others Innovative


+ MBA or equivalent work experience.

+ 15 or more years’ experience.

+ Consulting experience in a major firm desirable but not required.

+ Demonstrated ability to work across groups, using an influence-based model.

+ Experience managing strategic Program Portfolio and IT Strategy and Architecture functions.

+ Strong intellectual curiosity demonstrated ability to learn new content; externally grounded in market trends, competitive events.

+ Courage to disagree; confidence to develop and defend strategic perspectives; maturity to accept alternative decisions.

+ Capable of articulating compelling strategies and motivating peers and cross functional teams; with an ability to balance listening and advocacy to achieve desired strategic goals.

+ Experience in business/industry (beyond IT), managing cross-functional teams or projects, and influencing senior-level management and key stakeholders.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .


Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (\EEOC\KnowYourRights6.12ScreenRdr.pdf) EEO poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program ( .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $200,685.00 – $236,100.00 – $259,710.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

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Job Posting: JC261007259

Posted On: Jun 08, 2024

Updated On: Jul 15, 2024

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