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Patient Service Representative

at AdventHealth in Bolingbrook, Illinois, United States

Job Description

All the benefits and perks you need for you and your family:

· Benefits from Day One

· Paid Days Off from Day One

· Paid Parental Leave

· Student Loan Repayment Program

· Career Development

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Monday, Wednesday, Thursday and Friday 8:00am-5:00pm; Tuesday 10:00am-7:00pm

Shift: Days

Location: 396 Remington Blvd. Bolingbrook, IL 60440

The role you’ll contribute: Looking for a detailed-oriented, dedicated, professional with knowledge in healthcare, able to multi-task within busy OBGYN offices. Travel required between the Bolingbrook and Aurora locations.

The value you’ll bring to the team:

· Greeting patients to complete check in/out process.

· Obtaining demographic and financial information for scheduling/ registration process.

· Collecting payments for co-pays, self-pay, and additional balances.

· Answering Five 9 calls in a timely manner and completing queue call backs.

· Assisting with completing prior-authorizations for in-office and hospital procedures.

· Assisting with WQ’s and On Base.

· Additional administrative duties as needed.

· Provide great customer service to all patients, staff, and vendors within the organization

The expertise and experiences you’ll need to succeed :

Minimum qualifications :

· High School Diploma

· 1 year of experience in healthcare

· Medical Terminology

· Epic Knowledge

· Typing/Data Entry

Preferred qualifications:

· Medical Terminology

· Epic Knowledge

· Typing/Data Entry

· Insurance Verification

· Prior-Auth Experience

· Multi-tasker

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Physician Services

Organization: UChicago Medicine AdventHealth Great Lakes

Schedule: Full-time

Shift: 1 – Day

Req ID: 24019383

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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Job Posting: JC260978200

Posted On: Jun 08, 2024

Updated On: Aug 19, 2024

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