at Trinity Health in Maywood, Illinois, United States
Job Description
Employment Type:
Full time
Shift:
Day Shift
Description:
At Loyola, we know you’re more than your job. We see you and all your potential. That’s why we invest in our people. Flexible scheduling, tuition reimbursement and day one benefits… at Loyola, what’s important to you, is important to us. Join our family.
- Benefits from Day One
- Daily Pay
- Career Development
- Tuition Reimbursement
- Referral Rewards
Shift: 8:30am -5:00pm
Bilingual a plus****
The Administrative Assistant will serve as primary intake point for patients and families who contact Patient Relations; gathers preliminary information and refers to Patient Relations Coordinator as appropriate. Perform varied secretarial duties and routine administrative responsibilities to maintain an efficient and effective office operation. Sets priorities with direction from supervisor. Supports the department and the department
director.
Position Responsibilities:
ADMINISTRATIVE SUPPORT – Answers and screens phone calls, takes messages and makes appropriate referrals. May review administrator’s email. Attends meetings as requested, transcribes and distributes meeting minutes. Maintains administrator’s calendar to include scheduling meetings, arranging appointments, and coordinating travel arrangements. Brings pertinent dates to administrator’s attention, prepares and/or provides necessary documents for use in meetings.
COMMUNICATION – Composes effective correspondence, announcements, training materials, narrative summaries and reports, proposals and recommendations and other written materials. Compiles data to prepare operational reports and assists with preparation of material to be reviewed by various committees such as Capital Meetings, etc.
AD HOC PROJECTS & EVENT PLANNING – Completes various projects as needed or as directed by administrator by proficiently researching and gathering information from internal, external and internet sources. Summarizes and compiles findings in written reports, spreadsheets, graphs or other appropriate format. Effectively utilizes a variety of resources to plan and execute on-site event planning.
RECORD KEEPING – Creates and maintains accurate filing system
and records of departmental activities/projects.
BUDGET, INVENTORIES & EQUIPMENT – Ensures department expenses are charged appropriately. Determines if expenses are within policy and refers questionable items to administrator or supervisor. Assists with preparation of check requisitions, purchase requisitions, and expense reports. Utilizes Lawson to process purchase requisitions. Orders office supplies and arranges for maintenance of office equipment and facilities to ensure proper working order and smooth operation of department.
Investigates and resolves certain patient complaints, i.e., requests for
assistance in obtaining medical records, requests for reimbursement
of lost patient valuables and prosthetic devices, and others as
assigned by department director.
Position Requirements :
Minimum Required:
High School Diploma plus training acquired through work experience or education
3-5 years of previous job-related experience
Proficient in Microsoft applications.
Typing Words Per Minute: 55 wpm
Excellent customer service.
Able to function in a fast-paced environment.
8:30am – 5pm, Mon-Friday, holidays
Preferred:
Administrative or technical background acquired through completion of 2 – 3 years of college
Specify Degree(s): Business
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran