at Northern Trust Company in Chicago, Illinois, United States
Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
The Global Regulatory Affairs Office (GRAO) is responsible for overseeing the enhancement of our risk management and controls, remediation of regulatory and audit findings and the administration of regulatory affairs, including establishing a centralized and sustainable connection point for global regulatory communications, ensuring preparedness for examinations.
This Program Manager role reports to the GRAO Program Management Office (PMO) that is responsible for day-to-day enablement of the GRAO strategy. The primary responsibility of the Program Manager is to manage large scale, enterprise-wide Programs with multiple projects and work streams. These projects involve delivery of critical strategic enterprise capabilities or regulatory changes that impact multiple business units or disciplines that execute the GRAO strategy. The role holder will need the ability to manage multiple priorities in a fast-paced environment and exercise good judgment in a variety of situations. The Program Manager must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion and attention to detail. The ideal candidate will have a track record of supporting complex change programs, working with diverse, cross-functional teams and facilitating needs from stakeholders across the organization.
The key responsibilities of the role include:
- Ability to translate and operationalize project/program target state into solutions.
- Ability to communicate effectively to ensure there is a clear and concise understanding of expectations.
- Ability to manage and maintain progress across a portfolio of work, and to continuously manage program risks, issues and escalations as needed.
- Effectively liaise between cross-functional stakeholders to align around common objectives.
- Continuously improve and optimize projects towards efficiency, productivity and quality standards.
- Maintain program objectives; risks; issues and overall status within approved program structure/technologies
- Manage the project with a forward-looking mindset, i.e., proactively anticipate any potential issues, prevent them and/or define pragmatic contingency plans.
- Proactively manage dependencies, 'reusable assets' (components of the solution that have been already built elsewhere), roadblocks and learning points (i.e., milestones defined to resolve any uncertainty that the team might be dealing with).
- Timely escalate and relentlessly pursue resolution of any roadblocks with a clear, end-to-end ownership mindset.
- Develop and control deadlines, budgets and activities pertaining to the supported projects.
- Responsible to maintain timely packaging and archival of completed deliverables
- Demonstrates flexibility and agility to pivot to new and/or changing program priorities
- Maintains confidentiality of correspondence records, presentations and reports in a central repository system
- Prioritizes and handles multiple projects with accuracy
- Delivers a work product that requires...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
