at Sauk Valley Bank & Trust Company in Rock Falls, Illinois, United States
Job Description
Sauk Valley BankDescription:
BENEFITS:
Health Insurance
Short Term Disability
Long Term Disability
Life
401K
Dental
Vision
Student Loan Debt Repayment
PTO
SUMMARY:
The position of Universal Banker is responsible for performing routine branch duties ensuring the maintenance of the Sauk Valley Bank customer service culture and standards. This position remains fully knowledgeable of bank products and services and is responsible to identify and perform cross selling opportunities.
In addition the Universal Banker assures compliance with all SVB policies and procedures, as well as, all applicable state and federal regulations.
ESSENTIAL DUTIES:
- Maintain a high level of service delivery for retail banking products and services within the banking office along the standard of Hug Your Customer
- Independently make sound decisions based upon Bank policies, knowledge, and experience
- Performs all Teller functions and adhere to the policies and procedures set forth by the bank
- Receive all consumer loan applications and facilitate consumer lending process
- Performs Personal Banking functions to include: opening, servicing and closing all deposit transaction accounts
- Open, service and close all certificates of deposit, IRA's, and H.S.A. accounts
- Open and close Branch as assigned
- Represents SVB in bank sponsored events
MINIMUM REQUIREMENTS:
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
- High school diploma or general education degree (GED); one year cash handling and customer service background. Work related experience should consist of a financial institution operations, sales or customer service background.
- Bilingual preferred but not required
- Intermediate experience, knowledge and training in branch operation activities, terminology and products and services
- Intermediate knowledge of related state and federal banking compliance regulations, and other SVB operational policies
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Strong knowledge of general office practices.
- Intermediate math skills
- Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
- Excellent organizational and time management skills.
- Ability to work with general supervision while performing duties.
- Current driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.
The incumbent must be able to perform this position safely, without endangering the health or safety to him/herself or others.
Sauk Valley Bank is an Equal Opportunity Employer. SVB is committed to the provis
PI241986041
Sauk Valley Bank is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.