at Thomson Reuters DBA Refinitiv in Chicago, Illinois, United States
Job Description
Role Responsibilities
The Account Manager will have responsibility for sales and revenue objectives, business development, strategic account planning, client relationship management and customer support with LSEG's most strategic global customers. A successful Account Manager demonstrates accountability for the retention and growth of a multi-million-dollar book of business!
The Account Manager:
Oversees all commercial activities within mature client accounts, being responsible for the end-to-end customer relationship
Demonstrates deep understanding of key customer decision maker strategies, priorities and needs
Initiates upsell and cross-sell client conversations to raise curiosity about a wider adoption of LSEG's propositions
Introduces larger solution opportunities in conjunction with Product Sales teams
Builds and embeds a long-term trusted advisor relationship within assigned accounts
Drives growth by expanding LSEG's footprint and solution adoption
Retains revenue by focusing on maintaining overall customer engagement and interest
Manages internal and external partners. Maintains client networks to negotiate and close deals
Exhibits a strong sense of initiative and passion for the role
Qualifications and Experience
Financial Services Industry experience within the customer segment. Understanding of LSEG's customers, their business models and workflows
Shown ability to identify and monetize opportunities with new and existing clients
Focus on maintaining overall customer engagement and expanding and retaining managed net revenue.
Strong powers of persuasion and interpersonal communication skills. Ability to articulate sophisticated propositions
Ability to use a variety of technologies with a high level of proficiency
Problem solving - ability to understand, articulate, structure and solve client needs
Presentation and interpersonal skills - ability to deliver presentations to executives and communicate at all levels within an organization
Ability to effectively collaborate with account team members globally
Knowledge of customer workflow required
Confirmed account management, or sales experience in a customer facing environment required
Prefer 3 - 5 years of experience covering global accounts
University/college degree; or equivalent experience
Compensation/Benefits Information (New York applicants only):
LSEG is committed to offering competitive Compensation and Benefits. The anticipated base salary for this position is $102,900 - $191,300.
Please be aware base salary ranges may vary by geographic location, city and state. In addition to our offered base salary, this role is eligible for our Variable Incentive Compensation plan. Target variable compensation will be commensurate with the posted career stage. Individual salary will be reflective of job related knowledge, skills and equivalent experience. LSEG roles (excluding internships and part-time roles of less than 20 hours per week) are typically eligible for inclusion in our LSEG Benefits program, which includes offerings of: Annual Wellness Allowance, Paid time-off, Medical, Dental, Vision, Flex Spending & Health Savings Options, Prescription Drug plan, 401(K) Savings Plan and Company match. LSEG's Benefits plan also includes basic life insurance, disability benefits, emergency backup dependent care, adoption assistance commuter assistance etc.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support... For full info follow application link.
As a global business, we rely on diversity of culture and thought to deliver on our goals. Therefore we seek talented, qualified employees in all our operations around the world-regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. LSEG is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
