at Capital One in Chicago, Illinois, United States
Job Description
130 5th Ave (22130), United States of America, New York, New York
Sr. Manager, Product Management, Enterprise Machine Learning
Capital One is a high-tech company, a scientific laboratory, and a customer and tech focused company reaching millions of consumers. We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration, changing the way our colleagues work, and delivering great experiences for our customers. Machine learning is at the heart of our approach. Our teams provide millions of customers with individualized, real-time experiences, protection, and decisions driven by machine learning and advanced analytic capabilities.
As a Sr. Manager - Product on the AI Foundations Product team, you will be part of the team designing and delivering best in class ML and AI products for Capital One lines of business, data scientists, ML engineers and product teams. We're passionate about experimenting and building products with next-generation technologies.
This role represents the needs of the customer to inform our product roadmap, ensuring we are building and delivering to the needs of the customer and the intended business outcomes. You will be responsible for strategy and feature definition and development in partnership with our technology teams.
The ideal candidate for this role is passionate about technology and deeply empathizes with internal and external customer needs; they are passionate about generative AI and have begun their learning journey on the capabilities and uses of these technologies. They are comfortable in conversation with engineering and data science teams as well as stakeholders and senior leaders.
Technical Product Managers engage with developers, business leaders and stakeholders, and build technical product vision, strategies and roadmaps, driving objectives throughout the entire product lifecycle. Your expertise and insights will improve Capital One's customer experience. This role is integral to driving technology innovation and better customer experience at Capital One.
Specific responsibilities include, but are not limited to:
Define user requirements, strategy and prioritization
Develop and communicate the product vision and strategy for key components and features.
Responsible for direct ownership of products including customer and product definition, design, monitoring, governance and alignment of key stakeholders.
Understand the needs of business stakeholders, data scientists, engineers and Capital One customers.
Prioritize the product backlog to maximize business and customer outcomes.
Incorporate design thinking and analytics to inform product design.
Enable collaboration and ensure communication between teams.
Maintain a healthy backlog of work and play a critical role in many agile ceremonies.
Support the team with escalation and resolution of impediments.
Serve as the connection between customers, Capital One's mission, and your team.
Collect and analyze data to make data driven decisions on product strategy and design.
Make hard trade-offs to achieve goals
We want you if you are:
Passionate about building impactful products.
Excited about using data to design never new to market models and products.
You have expertise in, or are excited about, machine learning and the latest technologies in AI
Excited about influencing AI strategy including helping prioritize multi-year high impact initiatives
Ground your decision-making in data analysis and experimentation
Already on your journey to Machine Learning and Generative AI fluency, even if via non work-related training, reading, and experimentation.
You enjoy putting yourself in the shoes of customers. Even better if you have experience doing this with internal customers.
You are a learner who is able to quickly get up to speed in a highly technical environment.
You are experienced working in an Agile environment.
You are a do-er who can also zoom out and think strategically.
You have excellent oral and written communication skills.
You... For full info follow application link.
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
