at Navient in Springfield, Illinois, United States
Job Description
Earnest’s mission is to make higher education accessible and affordable for everyone. We empower past, present, and soon-to-be students to maximize their financial futures through thoughtful guidance and impactful products.
We build tools that help people feel in control of their financial future, including:
+ Private student loans – low rates, people-first service, and flexible payments.
+ Student loan refinancing – break free from high interest rates or monthly payments.
+ Scholarships – access to thousands of scholarships to help students pay less.
The Principal Product Manager of New Products position will report to the Chief Product Officer.
As a Principal Product Manager of New Products, you will:
+ Play a key role in advancing our mission. At Earnest, we have invested in empowering students with financial support and supercharging their ability to pay down their debt so they can get on the right financial track fast. We already help our customers pay down their student debt with our simple and flexible student loan refi product, and we are looking to take the next step in our mission by building out our next product line for those customers.
+ Take on the exciting and challenging goal of bringing this next product line to market. You will partner with our research and design team to understand the problems that our customers face, define the strategy for a product that will solve those problems, lead initial experimentation to validate that solution, and then grow the product from there. This is a 0-1 role with a great deal of autonomy and responsibility for outcomes, but you won’t be tackling this problem alone – you will work closely with other leaders across Engineering, Design, Marketing, Operations, and Data to define the strategy, build the roadmap, test hypotheses, and ultimately bring an amazing solution to market for our customers.
Your Impact:
+ The result of your work will be to bring Earnest’s next product to market, setting the course for us to help customers in new and broader ways, as well as building out the next source of revenue growth for the company.
About You:
+ 7+ years of experience at leading technology companies in Product Management or other roles bridging business and technology
+ Experience working on 0-1 products, including customer discovery, MVP definition, feature testing and taking this new product to market
+ Experience setting success metrics, and using analytical tools to dig into product data and customer feedback to see what to build next
+ Experience building consumer products
Even Better:
+ Experience in the Fintech space, or similar industries where the software product is not the sole product (e.g. healthcare)
+ Experience building products with predictive models driving parts of the customer experience – this could included personalization, algorithmic recommendations, or use of emerging AI tech to solve a customer problem.
+ Experience leading a small team, and the ability to flex from player to coach when needed.
About Us:
What makes an “Earnie” culture:
+ Drivers – Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
+ Humility – Humble team players check their egos and consider the team’s needs above their own. They are self-aware of their strengths and opportunities for improvement.
+ Growth Mindset – People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you’re as passionate as we are about our mission, read more below, and let’s build something great together!
Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:
+ Health, Dental, & Vision benefits plus savings plans
+ Work anywhere in the U.S.
+ Mac computers + work from home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ RSUs
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Annual “my day”
+ Pet insurance!
+ Competitive parental leave
+ Plenty of Earnest swag, optional in person team gatherings, picnics, celebrations, and plenty of fun virtual events
At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.
Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.
\#LI-DNI
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary, determined primarily based on a candidate’s location. Earnest takes a market-based approach, categorizing U.S. locations into one of five zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will also be determined based on job-related qualifications, internal compensation, and budget. This range may be modified in the future.
Pay Range
$220,000-$275,600 USD