at Health Care Service Corporation in Downers Grove, Illinois, United States
Job Description
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your future!
Job Summary
This position is responsible for facilitating the delivery of learning solutions to the licensed healthcare professional workforce in both physical and virtual classroom settings using a variety of technologies including traditional classrooms, computer labs, webex/videoconferencing, remote/connected classrooms, etc. Responsible for applying adult learning principles, performance management methodologies, effective facilitation concepts and successful classroom management skills to assess and improve learners* performance. Responsible for supporting learning needs analyses, as well as consulting on and making recommendations about learning solutions. Responsible for facilitating the transfer of knowledge to learner populations to meet speed-to-performance expectations. Responsible for identifying and modeling best practices and guidelines for successful learning facilitation. Responsible for assisting in onboarding and coaching of new training specialists on topics such as effective classroom management.
Required Job Qualifications:
*Licensed clinician with current, valid, unrestricted license (RN, LPC, LMSW, RD,)
*2 years of clinical experience
*1 year of managed care experience in areas such as utilization review, case management or disease management
*2 years of experience developing and delivering formal training programs
*Nationally-recognized certification in Case Management, MCG or similar area of health care (or active progress towards this)
*Conversant in Utilization Review Accreditation Commission (URAC) and National Committee for Quality Assurance (NCQA) standards and guidelines
*Proven ability to effectively communicate (written and oral) with others, collaborate across job levels and roles, analyze and present complex information, and lead projects or work-efforts
*Computer literacy in standard business applications, including Microsoft Word, Excel, PowerPoint, Outlook and Sharepoint
*Ability and willingness to travel, including multiple consecutive overnight stays
Preferred Job Qualifications:
*Bachelor/Master degree in Nursing or Adult Education or in relevant area
*Certificate in Learning/Training
*Experience with Learning Management Systems (LMS), and/or other learning systems/applications
*Prior experience in health insurance/managed healthcare industry
*Please note that this role is HYBRID with an in office requirement of 3 days a week and NO VISA sponsorship is available for this role.
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HCSC Employment Statement:
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.