at Carrington in Springfield, Illinois, United States
Job Description
Come join our amazing team and work from home!
Our Specialty Products Underwriting Manager is Responsible for ensuring all specialty products loans are underwritten in accordance with Company and Investor guidelines following company’s policies and procedures. Serves as a subject matter expert in non-qualified specialty products underwriting for wholesale and correspondent. Makes sound underwriting decisions and ensures that all decisions meet legal and policy requirements. Perform all duties in accordance with company policies and procedures and all state and federal regulations. The target pay range for this position is $130,000 – $150,000 per year, plus a quarterly bonus.
What you’ll do:
+ Manage a group of specialized product underwriters (non-agency/purchase products) across wholesale and correspondent channels.
+ Perform management responsibilities in accordance with the organization’s policies and applicable laws, including hiring and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems.
+ Mentors and trains underwriters to ensure top level performance.
+ Monitors performance of underwriter’s quality of work, technical abilities, and risk analysis.
+ Provides technical and guideline training, recommends areas of improvement, and does ongoing training as needed.
+ Provides operational leadership and establish controls to maintain and improve quality and service standards within the department.
+ Defines and monitors productivity standards and performance goals and ensure that they are met on a monthly, quarterly and annual basis.
+ Oversees pipeline activities to ensure target timelines are followed, proper customer follow-up occurs, and quality control scores are in accordance with company and investor guidelines.
+ Performs analysis of LOS production reports and provides updates to senior management on turn-times within department.
+ Reviews files for quality, provides 2nd signatures for files outside of authorities.
+ Assists in the development of underwriting guidelines and training materials. Stays abreast of changes within industry and how they affect company guidelines, underwriting workflow, policies and procedures.
+ Works with senior management to establish department goals and objectives.
+ Develops day-to-day and long-term processes that will improve performance of team and department, cost to originate, and customer service.
+ Responds to post funding audits, investor reviews and various quality control reports as they apply to department and staff. Establishes corrective action plans to eliminate and prevent reoccurring findings.
+ Recruits and interviews for open underwriting positions within department.
+ Assigns files to ensure workload balance.
+ Performs underwriting duties during peak volume and staff shortages if necessary.
+ Performs all other duties as assigned.
What you’ll need:
+ Expert knowledge of specialty products underwriting as well as knowledge of FNMA, FHLMC and Government guidelines
+ Ability to understand opposing points of view on highly complex issues and to negotiate and integrate difference viewpoints
+ Ability to make decisions that have significant impact on the department’s credibility, operations, and services.
+ Ability to organize and prioritize work schedules of others on a short-term and long-term basis.
+ Strong interpersonal skills; the ability to effectively interact with various styles and levels of management and be able to adjust own communication style as needed
+ Excellent written and verbal communication skills
+ Excellent organizational skills
+ Excellent problem solving and analytical skills
+ Strong PC skills, including Excel, Word, etc.
+ Ability to consistently maintain high performance level in all situations
+ Ability to understand complex problems and to collaborate and explore alternative solutions
+ Strong negotiation skills.
+ Experience working in a paperless environment preferred.
Our Company:
Carrington Mortgage Services-Retail Lending is part of The Carrington Companies. We offer a wide variety of home purchase and refinance products for government and conventional loan programs, specializing in underserved programs for borrowers with less than perfect credit and low down payment. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .
What We Offer:
+ Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
+ Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
+ Customized training programs to help you advance your career.
+ Employee referral bonuses so you’ll get the opportunity to work with friends (and get some extra cash in your pocket!).
+ Educational Reimbursement.
+ Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
EEO/AAP Employer
Carrington does not do interviews or make offers via text or chat.
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Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.