at City of Chicago in Chicago, Illinois, United States
Job Description
Description:
JOB ANNOUNCEMENT
EMS Supervisor
Department of Public Health
Bureau of Behavioral Health
Number of Positions: 1
Starting Salary: $56,172
WORKING WITH THE CHICAGO DEPARTMENT OF PUBLIC HEALTH
Mission: To work with communities and partners to create an equitable, safe, resilient and Healthy Chicago.
ROLE SUMMARY
Under direction, the class functions as a working supervisor, supervising and performing work as an Emergency Medical Technician, providing basic medical care and services. The EMS Supervisor oversees operations, performs all operational duties of an EMT, engages in proactive outreach, and related duties as required.
ESSENTIAL DUTIES
· Supervises and directly participates in the work of Emergency Medical Technicians functioning as members of the Crisis Assistance Response and Engagement (CARE) team providing pre-hospital emergency medical care including patient assessments, treatments, and referrals or transport on a daily basis
· Participates in the development of work standards and the performance evaluation of staff
· Schedules and assigns staff in conjunction with senior management
· Responds in collaboration with other team members, to 911 calls and other crisis lifelines with an identified behavioral health component and provide crisis assessment, crisis intervention, de- escalation, safety planning, referrals, and linkage to care services for residents
· Assesses vital signs (e.g., blood pressure, heart rate, respirations, pulse oximetry, etc.)
· Provides basic prehospital medical care to patients by stabilizing emergencies (e.g., respiratory, cardiac, or trauma incidents, etc.)
· Transports patients to medical facilities, including alternate destinations and Emergency Departments, for further stabilization
· Ensures quality of care and that delivery of services remains compassionate, trauma-informed, and attentive to the particular needs and values of each patient
· Ensures accurate and timely reporting and documentation in compliance with department, Region 11, and City of Chicago standards
· Ensures complaints, accidents, and incident investigations are documented and reported
· Monitors equipment and materials needed
· Operates and maintains City vehicles for emergency response and day-to-day operations
· Provides input to management regarding fleet maintenance, service, equipment and supplies, documentation and record keeping operations
· Reviews and evaluates EMTs performance, conducting after-action reviews
· Monitors overall wellbeing of EMTs
· Stays abreast of current events and trends which may lead to an increase in potentially hazardous calls that could possibly affect first responders
· Tracks program utilization and medical care trends to make informed recommendations that best meet the needs of the community
· Coordinates continuing medical education seminars for clinical staff and identifies additional training opportunities
· Participates in team/department meetings, in-services, and case coordination sessions
NOTE : The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.
Location: 1920 S Western Ave, Chicago, IL 60608
Days: Monday – Friday
Hours: 9:30AM – 5:30PM
THIS POSITION IS IN THE CAREER SERVICE
Qualifications:
MINIMUM QUALIFICATIONS
Education, Training, and Experience
· High School Diploma or GED Certification
· Three (3) years of EMS work experience, of which one (1) year is in a supervisory role related to the responsibilities of the position or an equivalent combination of education, training, and experience
Licensure, Certification, or Other Qualifications
· Current certification as an Emergency Medical Technician
· 18 years of age or older
· A valid State of Illinois Driver’s License
· Current Cardiopulmonary Resuscitation (CPR) Certification
· Credentialing under Region 11, Chicago EMS Systems including EMS System Entry and all required EMS Continuing Education updates for maintenance once hired
· Pass a background check
SELECTION REQUIREMENTS
This position requires applicants to complete an interview which will include a writing exercise and/or a skills assessment test as part of the interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral and written parts of the interview will be selected.
WORKING CONDITIONS
+ Operates out of a vehicle when in the field
+ General office environment
+ Ability to work flexible and on-call hours may be required.Hours can change depending on program needs
+ Possible exposure to infectious waste
EQUIPMENT
+ Standard office equipment (e.g., telephone, printer, photocopier, calculator)
+ Computers and peripheral equipment (e.g., personal computer, hand-held computer)
+ Emergency Medical Service equipment and supplies (e.g., defibrillator, blood pressure cuff, first aid supplies, etc.)
+ Communication equipment (e.g., two-way radio, dispatch equipment)
PHYSICAL REQUIREMENTS
+ Ability to walk and stand for extended period of time
+ Ability to bend, kneel, crouch and move one’s hands/arms to grasp or manipulate objects
+ Some lifting (up to 25 pounds) is required
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER WORK REQUIREMENTS
Knowledge
Comprehensive knowledge of:
+ *basic emergency and prehospital care training acquired through EMT training
+ *EMT scope of practice including Region 11 EMS protocols, policies, and procedures
+ *applicable emergency medical equipment, instruments, materials, and supplies
Some knowledge of:
+ applicable computer hardware and software technology
+ report preparation methods, practices, and procedures
+ geographical locations within the City of Chicago
+ supervisory methods, practices, and procedures
Knowledge of applicable City and department policies, procedures, rules, regulations, and ordinances
Other knowledge as required for successful performance in the Emergency Medical Technician class
Skills
+ *ACTIVE LISTENING – Give full attention to what other people are saying, taking time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times
+ *ACTIVE LEARNING – Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times
+ *CRITICAL THINKING – Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
+ *COMPLEX PROBLEM SOLVING – Identify complex problems and review related information to develop and evaluate options and implement solutions
+ *COORDINATION WITH OTHERS – Adjust actions in relation to others’ actions
+ *SERVICE ORIENTATION – Actively look for ways to help people
+ *PERSUASION – Persuade others to change their minds or behavior
Other skills as required for successful performance in the Emergency Medical Technician class
Abilities
+ *COMPREHEND ORAL INFORMATION – Listen to and understand information and ideas presented through spoken words and sentences
+ *SPEAK – Communicate information and ideas in speaking so others will understand
+ *COMPREHEND WRITTEN INFORMATION – Read and understand information and ideas presented in writing
+ *WRITE – Communicate information and ideas in writing so others will understand
+ *RECOGNIZE PROBLEMS – Tell when something is wrong or is likely to go wrong
+ *MAKE SENSE OF INFORMATION – Quickly make sense of, combine, and organize information into meaningful patterns
+ *REACH CONCLUSIONS -
