at Medline Industries, Inc. in Mundelein, Illinois, United States
Job Description
Medline Industries has an immediate opening for an Account Representative located in our Mundelein, IL location offering a hybrid model of work. This position will primarily focus on supporting approximately 50 Sales Reps across all Medline classes of trade, both domestic and international. The Account Representative will create and manage custom pack programs, margin improvement, and key customer initiatives from start to execution including; manage daily quoting, pack sampling, contract approval, new item creation, and/or large project execution with minimal guidance. This person will apply organization and attention to detail to ensure accurate prioritization to meet Sales commitments. Projects include pack reviews, standardization projects, formal RFP's, informal RFP's, large quoting projects and BOM maintenance, and ad hoc divisional needs. Serve as a subject matter expert, demonstrating understanding of end-to-end kitting process, making decisions on sourcing new items, offering alternative components, driving margin improvement; the accuracy of these decisions directly impacts the profitability of the quoted kits. Manage multiple ongoing projects, using multiple systems and tools to support sales activities and contribute to the implementation of strategic objectives.
- Partner with Sales to ensure all required information is received in order to begin quoting process including customer, IDN, GPO requirements. Review various customer provided data to determine Kitting division should quote, ultimately driving sales growth and profitability across each business unit. Use knowledge and skills to determine tray type, component cross-reference, and tray structure with full understanding of implications both clinically and internally. Demonstrate this knowledge by cross-referencing competitive trays and components to create quotes, provide samples, and initiate set up in manufacturing system.
- Collaborate with other divisions, departments, and Sales to keep the quote opportunity moving forward; including an internal review of cost impact, missing contract prices, ensuring division minimums are met or offering alternative cost savings opportunities. Work with Sales and communicate quote updates to keep financials accurate. Educate Sales Reps and Product Managers on value of custom kitting, costing, pricing, life cycle of kitting, divisional initiatives and brand preference.
- Cross-reference and validate data using multiple systems/tools applicable to the division and manufacturing location. Identify components that require sourcing to evaluate if we should source or offer an alternative based on type of item and opportunity. Utilize Component Sourcing Specialist and/or contact vendors for pricing, unit of measure, order minimums, and other details needed to provide an accurate costed quote.
- Track and maintain details of all open business priorities, status updates, and due dates from beginning to end. Respond to issues, questions, communicate and align with Sales when timelines and strategy require revision. Ensure turn-times are on track and inform Supervisor if deadlines cannot be met. Provide inputs to regular internal track logs.
- Submit sample requests for components and finished goods. Identify substitutions; request inventory from other locations/sources, communicate and coordinate with needed parties.
- Work with external teams of Sales Reps, Sr. Sales Specialists, Sales Management, Clinical team, IDN team, Customers, and Vendors. Work with other internal teams- Sample Room, Master Data, Project Team, Peri-op Team, Marketing, Supply Chain, Production, Warehouse, Quality, Engineering and other Product Divisions. Partner with internal and external teams to clarify component details...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity