at Superior Air-Ground Ambulance Services, Inc. in Elmhurst, Illinois, United States
Job Description
Overview
The Technical Project Manager will plan, establish, and manage Information Technology (IT) projects and will serve as a liaison between the business and technical aspects of assigned projects. Working under the guidance of the IT management team, the key areas of responsibility include project coordination; service integration and availability at all locations; organizational and relationship management; business analysis and leadership; staff and resource management.
The ideal candidate of choice will understand and demonstrate competencies in various Information Technology platforms to include IT data center, Disaster Recover / Business Continuity Planning, hardware, software, application support and development, current OS and database architectures concepts, network design, performance tuning, project management disciplines, capacity planning, security and compliance, documentation, security and compliance.
Responsibilities
- Manages assigned IT projects to ensure project charter creation, scope of project, adherence to budget, schedule, meeting coordination, deliverables, and accountability.
- Project Charter - develops, maintains, and revises proposals for assigned projects including the project objectives, technologies, systems, information specifications, timelines, funding, and staffing.
- Must understand IT Budget Planning requirements and cycles.
- Sets and tracks project milestones in assigned tools, manages, and accounts for unforeseen delays, then realigns schedules and expectations as needed.
- Establishes and implements project communication plans, providing status updates to involved staff and stakeholders.
- Collects, analyzes, and summarizes information and trends as needed to prepare project status reports.
- Identifies special requirements and training necessary to seamlessly integrate and support new products, services, technology.
- Ability to identify gaps within the project that can negatively impact systems security, compliance, governance, and availability.
- Ability to identify impasses, resolving or escalating for quick resolution and continuous improvements of project execution.
- Manages, tracks, and communicates status, issues, and next steps at the time of a technology rollout.
- Post deployment - monitors user experiences to ensure timeline/deadline/solution delivery agreements are successfully adhered to.
- Updates and closes projects organizing post-launch meetings and documentation updates.
- Performs other related duties as assigned.
Qualifications
Required Skills/Abilities:
- Organized with attention to detail.
- Excellent analytical, logical thinking, and problem-solving skills.
- Must possess excellent interpersonal, written, and verbal communications skills.
- Thorough understanding of Information Technology procedures and practices.
- Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.
- Proficient with Microsoft's suite of products and related software services.
- Ability to motivate groups and people to complete a project in a timely and efficient manner.
Interpersonal Skillsets:
- Professionalism: Is always respectful, grounded, always displaying a courteous, polite, approachable professional attitude with customers, vendors, and teammates alike.
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Customer Service: Understands our customers'...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
