Operations Supervisor

at Global Experience Specialists in Hodgkins, Illinois, United States

Job Description

Operations Supervisor
Location

US-IL-Hodgkins

Job ID 
2024-21156  

# Positions 
1  

Category 
Operations  

 Company  
GES Chicago  

Division 
GES
Overview

GES, Global Experience Specialists, is a global exhibition services company with a legacy spanning over 90 years and teams throughout North America, Europe and the Middle East. We create some of the most influential exhibitions in the world - think international medical symposiums, industry leading exhibitions for technology, manufacturing that help communities meet, educate and move their mission forward. From initial strategy to show-stopping audio visual, accommodations to award winning creative - and every detail in between - we create shows that propel commerce, education and community!
Our mission is to deliver extraordinary exhibition experiences through simple, user-friendly services and best-in-class execution.
Assist in the coordination and development all operational aspects of all Show-Site operations, which are inclusive of Freight, Logistics and Decorating. Deliver the highest level of customer service in the most efficient manner possible. Reports directly to the Senior Operations Manager.

Responsibilities

Manage assigned show, or assigned area on show to ensure direct costs are at or below plan.
Support Accounts (Level Owner, Hall Owner, Special Projects)
In conjunction with the Operations Manager, ensure proper billing practices and proper documentation of materials, labor, and rental equipment is preformed to ensure accurate invoicing, for the purpose of capturing all revenue.
Demonstrate an understanding of compliance requirements for OSHA, DOT and Safety Requirements, and manage teams to perform in accordance with all regulatory requirements
Coordinate activities with vendors and facilities on assigned areas/projects
In conjunction with the Operations Manager, review all labor calls and staffing plans on assigned event areas/projects
Manage the labor and productivity tracking and reporting process for event areas/projects. Assist in show labor analysis.
Manage all operations involving Union personnel within the guidelines and spirit of the current contract.
Basic understanding of Management Rights and Manage to the agreed upon Collective Bargaining Agreement
Performs other duties as assigned and deemed necessary of the position

Qualifications

College degree preferred
Required one (1) to three (3) years in an operational environment
Must demonstrate proficiency in basic financial and computer skills
Strong organizational, planning and communication skills
Must be detail oriented, excellent communicator, a team player and a self-starter understanding team goals.

Work Environment

Requires ability to adapt to multiple settings and shifting responsibilities
Must be able to work under pressure
Opportunity to work nights, weekends and at showsite
Position may require long hours during several months of the year. Position may require long hours during several months of the year. Typically performs work on the event floor, in noisy and crowded areas
Frequently encounters uncomfortable temperatures, dust and/or other conditions
Requires working both alone and with others in a team atmosphere
Requires working with union and non-union employees

Benefits:
Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:
Competitive salaries
401K with company match
Healthcare/vision/dental insurance
Wellness benefits
Career development program
Employee assistance program
Vacation time
Community involvement opportunities
Team activities
And much more...
EEO Information

We are making intentional efforts to promote positive work environments that welcome a variety of backgrounds. We are an equal opportunity employer and understand that for our community to thrive, we must appreciate and celebrate each one of our team members' own uniqueness.

EEO INFORMATION: Equal Opportunity Employer, including vets and disability.