at Capital One in Chicago, Illinois, United States
Job Description
Locations: Sales - CA - San Francisco, United States of America, San Francisco, California
Director, Generative AI Platform - Agents and Tooling - People Leader (Remote Eligible)
Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. Because of our investments in public cloud infrastructure and machine learning platforms, we are now uniquely positioned to harness the power of AI. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.
We are looking for an experienced Director, AI Platforms to help us build the foundations of our enterprise AI Capabilities. In this role you will work on developing generic platform services to support applications powered by Generative AI. You will develop SDKs and APIs to build agents, information retrieval and to build models as a service for powering generative AI workflows such as optimizing LLMs via RAG.
Additionally you will manage end-to-end coordination with operations and manage creation of high quality curated datasets and productionizing of models along with working with applied research and product teams to identify and prioritize ongoing and upcoming services.
Examples of what you'll do:
Develop abstracted platform services to support applications powered by Generative AI
Develop SDKs and APIs for our user community to power a wide range of applications such as information retrieval, fraud detection, AI Assistants, recommendations on our Gen AI platform.
Design and build RAG service platform orchestrations including prompt engineering, guardrails, vector databases, API Grounding
Build out a Prompt management service via cross organizational partnerships
Stay up-to-date with latest advancements in operationalization of machine learning and GenAI Technologies
Design and implement capabilities to support MLOps for foundation models.
Capital One is open to hiring a Remote Employee for this opportunity
Basic Qualifications:
Bachelor's degree in Computer Science, Computer Engineering or a technical field
At least 8 years of experience programming with Python, Go, Scala, or C/C++
At least 5 years of experience designing and building and deploying enterprise AI or ML applications.
At least 3 years of experience implementing full lifecycle ML automation using MLOps(scalable development to deployment of complex data science workflows)
At least 4 years of experience leading teams developing Machine Learning solutions
At least 5 years of people management experience.
At least 1 year with LLM based conversational AI systems
Preferred Qualifications:
Master's degree or PhD in Engineering, Computer Science, a related technical field, or equivalent practical experience with a focus on modern AI techniques.
Strong problem solving and analytical skills with the ability to work independently with ownership, and as a part of a team with a strong sense of responsibilities.
Experience designing large-scale distributed platforms and/or systems in cloud environments such as AWS, Azure, or GCP.
Experience architecting cloud systems for security, availability, performance, scalability, and cost.
Experience with delivering very large models through the MLOps life cycle from exploration to serving
Ability to move fast in an environment with ambiguity at times, and with competing priorities and deadlines. Experience at... For full info follow application link.
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
