at Adecco US, Inc. in Champaign, Illinois, United States
Job Description
Adecco is currently seeking a candidate for an Order Entry Specialist position at a local company in Champaign, IL. In this role, you will be responsible for processing incoming orders, ensuring accuracy and efficiency in data entry. As an Order Entry Specialist, you will play a critical role in ensuring customers receive their orders on time and with the correct specifications. An Order Entry Specialist will also be responsible for responding to inquiries from customers or sales managers, troubleshooting any issues with orders, and providing customer service as needed. Apply below if you meet the qualifications.
The environment is typically fast paced and high-energy. An Order Entry Specialist must be comfortable juggling a multitude of tasks at the same time as you prioritize responsibilities to meet daily deadlines.
Responsibilities:
+ Accurately input customer orders into QuickBooks, ensuring all information is correct and up to date.
+ Respond to inquiries from customers regarding their orders and ensure they are resolved in a timely manner.
+ Process orders in a timely and efficient manner to meet customer delivery expectations. Must understand shipping timelines to electronically ship domestic and international orders.
+ Monitor order status throughout the fulfillment process and work with production to ensure timely delivery.
+ Resolve any issues that arise with customer orders including changes, cancellations, or discrepancies.
+ Maintain accurate data entry records and ensure the order processing system is updated in real-time.
+ Participate in continuous process improvement initiatives to ensure maximum efficiency in the order entry process.
Requirements:
+ Proven experience as an order entry specialist or similar position with experience in customer service or related fields.
+ Advanced proficiency in Microsoft Office applications and order entry systems.
+ Excellent attention to detail and accuracy in data entry.
+ Strong organizational and time-management skills to manage multiple priorities and tasks simultaneously.
+ Strong communication and customer service skills to build positive relationships with customers.
+ Ability to work independently as well as part of a team.
+ Comfortable working in a fast-paced environment with tight deadlines.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Pay Details: $17.00 to $18.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.