at NorthShore University Health System in Glenview, Illinois, United States
Job Description
Position Highlights:
Position: RN Patient Care Navigator
Location: Glenbrook Hospital
Full Time/Part Time: Full-Time (40hrs/wk)
Hours: 8:00AM - 4:30PM, Monday to Friday
Required Travel: N/A
What you will need:
License: Current professional Nursing Licensure in the state of IL required
Education: Bachelor's degree required.Bachelor's degree in Nursing from anNLN accredited school of nursing required; BSN strongly preferred
Certification: Basic Life Support for Healthcare Providers (AHA) or (American Red Cross). Clinical certification, such as case management certification, is beneficial
Experience: 2+ years of clinical nursing experience preferred. Minimum of 2 years of utilization review, discharge planning, case management or disease management preferred. Nursing experience in home services, ambulatory services working with high-risk patients beneficial. Experience with Microsoft Office Suite. Experience with Electronic Medical Record (EMR) platform preferred
Skills: Able to communicate and work collaboratively with a range of stakeholders and team members; Knowledge of community resources.
What you will do:
Connect with patient at the time of diagnosis (either ED or pre-admission) and follow the patient across the hospital stay and 90 days post discharge
Guide the patient and family through the health system from diagnosis, testing, treatment and follow-up care to assist patient with navigating the continuum of care. Eliminate barriers to patient's access to health care services and facilitates continuity of care/care coordination
Partner with the healthcare team to ensure clinical decision-making, implementation of recommendations, and discharge planning are timely and appropriate. Oversee and facilitates effective and impactful interdisciplinary rounds that are structured and standardized
Facilitate payor authorization processes and ensure that the patient type assigned is accurate
Work with the CDI team to ensure that documentation accurately reflects severity of illness and intensity of service
Perform daily coordination between multiple departments, multi-disciplinary team, medical clinics, and community outreach to gain knowledge of patient, assure patient safety, smooth transitions of care, and manage utilization and total cost of care
Act as advisor/educator by partnering with social work in providing emotional support including goals of care and counseling
Available to his/her assigned patient population 24/7 and participates as part of a call coverage structure
Other duties - as this job evolves, this role will complete other duties assigned
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
