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MMS Hotel Partnerships Manager (Remote Opportunity)

at Hyatt in CHICAGO, Illinois, United States

Job Description

Description:

The Hotel & Villa Partnerships Manager (HPM) will report to the Regional Manager, Hotel & Villa

Partnerships (RM) and be primarily concerned with the account management of a portfolio of hotels

within The Americas region.

The HPM will be accountable for the product quality and commercial performance of their portfolio. They

will be expected to contribute to the wider partnerships team globally, ensuring the business continues

to invest in the areas of largest return, and contribute beyond their day-to-day role to the commercial

team and broader business.

Responsibilities

? Increasing commercial performance of existing hotel and villa partnerships through robust

account management, nurturing relationships in a style that is consistent with the Smith brand

? Managing contracts of existing hotel and villa partnerships, negotiating additional advantage

such as exclusivity, preferential inventory access and Smith Extras

? Ensuring competitiveness by improving and maintaining product quality, including rates, offer

depth and inventory availability

? Increasing profit margin and conversion rate of the assigned portfolio

? Leading all commercial discussions with hotel and villa partners, including their contribution to

ancillary programs, fees and commission levels

? Establishing and proactively engaging with key internal departments to positively influence the

portfolio’s performance

? Driving a trading culture in the business by analyzing and understanding customer demand and

maximizing availability to satisfy that demand

? As required, curating & contracting hotels within the assigned portfolio through commercially

driven decision making and on the most compelling commercial terms

Qualifications:

Requirements

? High level of commercial acumen, and an analytical and commercial mindset

? At least three years of account management experience, preferably within boutique or luxury

travel

? Established network of boutique or luxury hotelier and industry contacts

? Ability to work in a fast-paced team, prioritizing a busy workload, multiple projects, hotelier

meetings and travel

? Understanding of hotel distribution, rates and inventory management

? Love of boutique travel and a keen eye for style and design

? Exceptional communication skills and an innate ability to engage people from all walks of life

? Attention to detail and exemplary follow up

? Analytical, data-driven decision making

? Familiarity with Google Drive or Microsoft Office (spreadsheet proficiency is a must), Salesforce

and quick adoption of new databases and systems

? Fluency in a second language to business standard (preferred but not essential)

? The ability to work flexible hours and occasionally travel internationally

? Must hold a full driving license

Primary Location: US-IL-Chicago

Organization: Mr. And Mrs. Smith (Americas)

Pay Basis: Yearly

Job Level: Full-time

Job: Hotel Operations

Req ID: CHI013929

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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Job Posting: JC261290755

Posted On: Jun 14, 2024

Updated On: Jul 12, 2024

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