at Lumen in Springfield, Illinois, United States
Job Description
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Director, Federal Programs oversees the Air Force (AF) Base Infrastructure Modernization Program (BIM) and has overall accountability to the Air Force (BIM) program office. BIM is a multi-award indefinite delivery/indefinite quantity (ID/IQ) contract in support of AF Base Area Network (BAN) efforts to modernize and sustain approximately one-hundred and eighty-seven (187) installations globally over the ten-year period of performance. BIM will modernize the Non-classified Internet Protocol Router (NIPR) and Secure Internet Protocol Router (SIPR) BAN through a hybrid as-a-service model utilizing contractor provided networking services. The BAN architecture is comprised of wired network components, wireless network components, inside plant cabling, outside plant cabling, and distribution services. The contractor will modernize, operate, and maintain base network infrastructure to meet Service Level Agreements (SLAs). Responsible for strategic level planning and execution of Lumen’s BIM program as well as oversight and management of a large, centralized Program Management Office (PMO) and dozens of teaming partners. The role requires extensive experience leading very large, complex teams performing numerous awarded Task Orders simultaneously worldwide.
The Main Responsibilities
+ Participates in the development of Public Sector business unit strategic plans and policies, by providing direction to BIM PMO managers and teaming partners to achieve business objectives.
+ Plans, integrates, and directs cross-functional customer engagements at all levels by non-sales and sales teams to grow the business and ensure customer satisfaction.
+ Directs development and implementation of processes and procedures to ensure efficient Task Order execution and addresses problems and deficiencies swiftly.
+ Manages task orders with multiple financial constructs, including firm fixed price, cost plus fixed fee, cost plus award fee and cost reimbursable contract line-item numbers (CLINs).
+ Manages large budgets and complex cost/spend plans.
+ Provides guidance and direction to assigned Program Managers, Engineers, and Subcontractors to ensure all aspects of the program operate within established budgets and cost accounting practices.
+ Ensures that all work performed meets the PWS requirements within the schedule and staffing constraints of the contract.
+ Develops customer driven methodologies, procedures, and systems to produce reports to measure program success and gains senior level customer support for same.
+ Manages ongoing external and internal senior leader relationships to generate new strategic opportunities and expand scope of the BIM contract and awarded Task Orders.
+ Develops contract negotiation strategies and participates in negotiations at the senior leader level.
+ Leads, directs, and approves Program Management Organization (PMO) contributions to contract and project proposals that cover the complete spectrum of the Lumen portfolio of products and services.
+ Directs Integrated Lab and Testing activities evaluating leading-edge technologies and multi-vendor models to meet current and future customer requirements. Works with senior vendor leaders to drive technology roadmaps.
+ Provides proposal support, project scheduling (MS Project), operational support systems, ordering, inventory, transition/implementation performance reporting, budgeting/forecasting, training, customer care, operations, program management plans, change management plans, resource plans, quality assurance plans, and risk management plans.
+ Directly interfaces with engineering, network management, and customer technical representatives to discuss technical project aspects.
What We Look For in a Candidate
+ Strong technical background that facilitates understanding of Government technical requirements and communication with the Government BIM PMO.
+ Experience leading full life-cycle development and implementation on large scale programs.
+ Strong team leadership skills. Proven ability to form and develop teams to achieve cooperation and synergy in a matrixed environment.
+ Evidence of ability to shape teams with a commitment to company core values that outperform expectations with respect to assigned goals and objectives.
+ Proven expertise in the management and control of large budgets and resources and demonstrated ability to multitask in a rapidly changing and dynamic environment.
+ Education and Experience
+ Bachelor’s degree with strong experience in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or equivalent work experience.
+ Ten (10) to fifteen (15) years of experience (least three in a management position) in Program/Project Management leading organizations and managing complex networks preferably with the Department of Defense and specifically with DAF is desired.
+ Project management experience specifically executing installation infrastructure modernization and sustainment support.
+ Responsible for reviewing/developing requirements and working with appropriate teams to answer proposal requirements resulting from government statements of work, task orders, and modifications.
+ Ensure the timely and accurate delivery of all assigned weekly, monthly, quarterly, semi-annual, and annual contract deliverables.
+ Must maintain eligibility requirements for access to classified information (applicants selected will be subject to a government security investigation.
+ Information Technology Infrastructure Library (ITIL) Certification,
+ Secret Clearance with ability to be cleared for additional program access.
+ Project Management Institute Program Management Professional (PMP) Certification.
+ BISCI Registered Telecommunications Project Manager (RTPM) Certification a plus.
+ Travel (up to 25%) is required.
Compensation
The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.
Location Based Pay Ranges
$111480 – $148630 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$117340 – $156450 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$123210 – $164280 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$129080 – $172100 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.
As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 333967
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position