at United Airlines in Arlington Heights, Illinois, United States
Job Description
Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run “Business Resource Group” communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we offer more than jobs, we build careers. Our HR team is passionate about growing our diverse, inclusive, and equitable workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel included and empowered to a make a measurable difference in our success, and value the achievements and advancement of our diverse workforce. Join our team and chart your own uniquely United career journey!
Key Responsibilities:
The Flight Operations Training Instructor (Operations) delivers classroom, practical, and on-the-job instruction for technical and interpersonal skills as well as courses and seminars for ongoing organizational priorities. The Flight Operations Training Instructor ensures updated accurate course content is being delivered using a variety of teaching approaches. The Flight Operations Training Instructor will also assist in identifying training requirements and related programs to assure achievement of local, regional, and corporate objectives. The Flight Operations Instructor may assist in the development and maintenance of course outlines and training materials. This person will also provide content, technical and procedural support on training subjects and issues. Up to 75% of domestic and international travel required
+ Deliver all Flight Operations training curricula
+ Assist in identifying training requirements and related programs to assure achievement of local, regional, and corporate objectives
+ Assist in the development and maintenance of courses, outlines, and training materials
+ Provide content, technical, and procedural support on training subjects and issues
+ Proactively follow up with locations regarding training summary and individual student performance – level of detail and depth of comments
+ Provide functional work guidance to temporary instructors and may provide functional guidance to permanent instructors
+ Conduct classroom observations and assists in instructor development
+ Delivers classroom, practical, and on-the-job instruction for technical and interpersonal skills as well as courses and seminars for ongoing organizational priorities
+ Own session management from beginning to end – session requests, managing rosters and enrollment, session close out, ordering and shipping of materials, etc.
+ Own participant’s learning experience from beginning to end – welcome people to learning, engage learners in a positive and affirming way, provide feedback for performance according to course objectives, close out sessions to build interest and excitement for development and successful performance
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.
Qualifications
What’s needed to succeed (Minimum Qualifications):
+ Bachelor’s degree
+ Degree in Education or comparable work experience
+ Existing instruction/facilitation skills
+ At least 2 years of proven experience
+ At least 6 months to 1-year training experience
+ Proven experience working in a fast-paced, highly team-oriented environment
+ Strong communication and ability to build relationships with all levels of personnel required
+ Strategic and forward-thinking
+ Intermediate to advanced computer skills in Word, Excel, Outlook, Taleo and databases
+ Excellent time management, follow-through and organizational skills
+ Ability to handle multiple priorities with a high degree of accuracy and ability to delegate work as needed
+ Exceptional verbal and written communication skills with a strong emphasis on customer service orientation
+ Ability to handle highly confidential information required
+ Ability to build solid relationships and work in a team environment
+ Flexibility to work various shifts to support 24/7/365 operation (including overnight, weekend, holiday, and overtime hours
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is a crucial function of the position
What will help you propel from the pack (Preferred Qualifications):
+ 2 or more years Flight Operations experience
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT