at CrowdStrike, Inc. in Springfield, Illinois, United States
Job Description
CrowdStrike, Inc.Full time
R19094
About the Role:
A Sr. Agile Delivery Lead provides support to Scrum teams as well as project management of various major initiatives. You’ll work closely with the Falcon Complete leadership team to manage their agile process, oversee project timelines, and help the team prioritize requests amongst each other and across multiple business units.
What You'll Do:
Schedule and chair Falcon Complete Agile ceremonies: scrum, backlog grooming / sprint planning, retrospectives.
Ensure demos and training to end users are performed, especially for impactful changes to end user’s processes and workflows.
Create and report on sprint metrics and velocity planning.
Triage new tickets submitted to the backlog, prioritize, and assign them.
Maintain a prioritized backlog for the team and structure it according to the team’s high level quarterly objectives.
Remove blockers for the team (e.g., create tickets for access, obtain timely status updates, etc.).
Work with the team to measure progress and meet quarterly objectives.
Support the team in its Agile maturity journey and drive process improvements.
Partner with teams that act as an extension of our own.
Create guidelines and templates for well written user-centered notifications for technical and business audiences (release notes, alerts, announcements, design documentation).
Own and drive projects independently, while sharing your work frequently in critiques.
Advocate for the customer in all aspects of your job.
Work at both a detailed level and a strategic level.
What You’ll Need:
Must be a Certified Scrum Master (CSM)
7+ years’ experience working as a Scrum Master and/or Project Manager
Must be a U.S. citizen
This role will require the candidate to periodically undergo and pass additional background and fingerprint check(s) consistent with government customer requirements
Advanced Knowledge of Atlassian tools – JIRA / Wiki
Experience exploring a customer’s problem space and addressing their needs through documentation
Exceptional audience analysis, written and verbal communication, and problem solving
Demonstrated ability to make complex subjects easy to comprehend
Passion for seizing opportunities for improvement at every turn
Strong grasp of user experience fundamentals
Bonus Points:
Experience with Next-Gen SIEM (bonus points for LogScale)
Knowledge of and experience with technical audiences, cybersecurity, and startups.
Experience as a Jira global and/or project admin.
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We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
CrowdStrike is committed to maintaining an envir
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CrowdStrike, Inc. is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.