at Starkey Laboratories, Inc. in Eden Prairie, Minnesota, United States
Job Description
Starkey Hearing Technologies is much more than the hearing aids we produce. We are in the business of connecting people and changing lives. We believe being able to hear the world and the people around us is as essential to the human experience as breathing.
As a world leader and largest American hearing aid company, we design and deliver advanced hearing solutions to people all around the world. Our goal is to bring people together and make lives richer by empowering individuals to reach their full potential in life.
This position is responsible for entering orders into the system accurately to design the product that the customer is requesting. This position is also responsible to identify that the order has the correct attributes.
You Will:
Ensure custom hearing aid orders are entered accurately
Design customer hearing aid orders
Process New Orders, Remakes, and Lost and Damaged Orders.
Order Standard Products and Accessories as needed.
Cross-train on Order Processor functions
Perform order processing
Stay current on Starkey Products, Software, and Processes
Support production/customer service requests
Check and verify quality.
React to change productively and handle other essential duties as assigned.
Other Duties
Support Corporate Health and Safety Objectives.
Work with immediate manager to address issues, opportunities and concerns.
Provide ideas, support and assistance for continuous improvement activities.
Support colleagues and other departments to deliver great customer service.
Requirements:
Education:
High School degree or equivalent required.
Skills & Abilities
Ability to accurately read audiograms preferred
Good hand-eye coordination required
Good manual dexterity required.
Excellent attention to detail required
Ability to type 30 WPM preferred
Good ten key skills preferred.
Ability to read and comprehend numbers and instructions.
Verbal communication skills required.
Ability to sit or stand for long periods of time.
This position will involve 8 to 12 weeks of progressive training
Hours for this position will be 7:00 to 3:00
This position will be on-site in Eden Prairie, this is not a work from home position.
Starkey Hearing Technologies is an Equal Opportunity Employer Minority/Female/Vet/Disabled.
