at Starkey Laboratories, Inc. in Eden Prairie, Minnesota, United States
Job Description
This position is responsible for assisting Starkey dispensers with hearing aid options and determining shell sizes, colors, and circuit selection.
Job Duties:
Ensure custom hearing aid orders are entered accurately
Design customer hearing aid orders
Process New Orders, Remakes, and Lost and Damaged Orders.
Order Standard Products and Accessories as needed.
Cross-train on Order Processor functions
Perform order processing
Stay current on Starkey Products, Software, and Processes
Support production/customer service requests
Other Duties:
Support Corporate Health and Safety Objectives.
Work with immediate manager to address issues, opportunities and concerns.
Provide ideas, support and assistance for continuous improvement activities.
Support colleagues and other departments to deliver great customer service.
React to change productively and handle other essential duties as assigned.
Job Requirements:
Education:
High school degree or equivalent required.
Experience:
Experience working with hearing aids helpful but not required.
Knowledge
Knowledge of Starkey circuits desirable
Knowledge of computers required
Skills & Abilities
Ability to accurately read audiograms required
Good hand-eye coordination required
Good manual dexterity required.
Excellent attention to detail required
Ability to differentiate colors required
Starkey Hearing Technologies is an Equal Opportunity Employer Minority/Female/Vet/Disabled.
