at DocuSign in Chicago, Illinois, United States
Job Description
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
Docusign Product Managers are responsible for driving ongoing feature enhancements for our award-winning products. You will be responsible for helping to drive our product offerings to support the evolving business needs of customers and prospects, which range from large, multinational enterprise companies to consumers and small businesses.
As a Product Manager in this role, you will be responsible for owning the customers and roadmap for products in Docusign's CRM application portfolio, including eSignature for Salesforce, the #1 eSignature application on the Salesforce AppExchange.
You will work closely with Senior Product Management and Business Development leaders, Prospects, Customers, Compliance, Security, Support while collaborating with User Experience, Engineering, IT, Marketing, Product and Program Management to help develop the roadmap, vision, definition, design and deliver the underlying platform systems and applications necessary to support continued system scale, a broadening product portfolio, the basis for new innovative product capabilities, and improve operational efficiencies related to these industries.
Your objectives will be directly linked to business metrics such as revenue, customer satisfaction, and operational efficiency.
This position is an individual contributor role reporting to a Sr. Director, Product Management.
Responsibility
Build the strategy and roadmap for Docusign product offerings with Docusign's strategic ISV partners for Sales, Service and Productivity
Assist in driving the vision and requirements, translate them to functional specifications, facilitate a sound design and deliver an efficient experience
Leverage primary and secondary research to deepen understanding of customers across their lifecycle, from awareness to renewal and expansion
Drive insights on the markets and segments in which these applications compete, staying abreast of industry trends, events, and channels to anticipate customer needs
Understand and profile high value, innovative use cases purchased and implemented by a variety of industry customers
Evaluate and prioritize requirements in partnership with business development, sales, marketing, and product team leadership, leveraging industry best practices and new innovations
Prioritize and manage a product backlog for effective release and sprint planning
Facilitate requirements definition with design and engineering partners while identifying dependencies and relative priority with other product managers, and decompose those requirements into document releases, epics, functional requirements to designer and developer-ready user stories and acceptance criteria
Work with Program Management, Design and Engineering to ensure product ships on time and to quality
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
5 years of experience in product management for an enterprise cloud/SaaS product/service or a combination of product management and engineering or management consulting working on solving large-scale technology issues
Experience with and working knowledge of the Salesforce product portfolio, including Sales Cloud, Service Cloud, Experience Cloud and Salesforce Flow, or competitive CRM... For full info follow application link.
DocuSign is an Equal Opportunity Employer. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.
