at Abbott in Abbott Park, Illinois, United States
Job Description
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
+ Career development with an international company where you can grow the career you dream of.
+ Free medical coverage for employees* via the Health Investment Plan (HIP) PPO.
+ An excellent retirement savings plan with high employer contribution.
+ Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit – an affordable and convenient path to getting a bachelor’s degree.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.
We aim to lead the markets we serve by requiring the solutions we offer customers provide an improved benefit/risk profile as compared to existing standards of care; a performance threshold that by definition, guides and ensures the productive output of our engineering, business development, and clinical research efforts result in outcomes that advance the standard of care.
Position Summary
This position will cover the following states: North and South Carolina, Florida, Tennessee and Georgia.
The job purpose and scope of the Structural Heart Clinical Lead Specialist is an integrated part of clinical trials and commercial sales in collaboration with the Regional Sales Directors and the Clinical Lead Manager (CLM). In addition, the CLM will collaborate with the training & sales department to be an extension for “train the trainer” initiatives. The Clinical Lead Specialist is to support Abbott TAVI US clinical trial and commercial case coverage, trial enrollment and sales support primarily assigned to a region but with US coverage responsibility. Additional support may be needed outside of defined region as business needs arise. The CLS will be the expert to support start up trial and commercial accounts to include Abbott proctor delegate designation. The Clinical Lead Specialist exhibits excellence in clinical competency, ensures patient centric focus, maintains high standards of clinical outcomes, and actively supports the Regions to identify opportunities and challenges within existing and potential accounts, while assisting in the achievement of commercial and trial goals. The CLS will be the main point of contact for all trial related activities in the region identifying quality concerns, challenges, and continuity of trial oversight. In summary focused activities include trial outcome accountability, primary trial case support, commercial and trial account activations, field clinical TAVI therapy trainers and proctoring as and Abbott delegate in start-up accounts or as requested.
What You’ll Work On
+ Train the trainer activities as an extension supporting field training needs to include proctoring, case observation host, solo case authorization, boot camp support and assisting with field mentoring of new hires from time of hire to solo case support.
+ Assist with trial and commercial overflow needs of CT planning and sizing with 3 Mensio with TAVI device for proper patient selection
+ Serving as primary resource for clinical trial and sub in for commercial case support, demonstrating excellence in procedural success rates and patient outcomes. Effective at active troubleshooting in high stress procedure environments and effective directing physician behavior in a clinical setting
+ Supporting trial site nominations
+ Providing trial site education of clinical trial protocol, inclusion and exclusion criteria
+ Supporting trial patient approval discussions for site trial investigators, PI’s and subject selection committee
+ Establishing and strengthening the research partnership by building strong business relationships with research coordinators and physician PI’s
+ Driving regional clinical trial enrollment plans and initiatives to meet trial enrollment forecasts, identifying gaps and developing plans per site for proper engagement and enrollment commitment
+ Properly managing trial, commercial inventory and acquisition
+ Participating in internal organizational trial and commercial education and case debriefing calls
+ Providing documentation as required from customer for quality assurance initiatives
+ Coordinating communication with internal and external customers to facilitate efficient and compliant clinical trial execution
+ Partnering with Regional Sales Directors to develop and establish regional strategy and deliver procedural growth; ensure a firm grasp of account activity, current and historical performance
+ Educating interventional cardiologists, cath lab staff and ancillary personnel on the merits and proper clinical usage of
+ Portico/Navitor and provide technical support to physicians during procedures; deliver CT Sizing specific education to hospital staff.
+ Communicating product, clinical and market data to appropriate personnel inform customers of the latest product, therapy and technology developments in the industry and engages in clinical, procedural, and technical discussions, and link data outcome to key messaging
+ Meeting with existing and potential clients to identify clinical needs, goals, and constraints related to patient care, and provide creative and feasible solutions. Build relationships in various hospital departments (Research coordinator, valve coordinator, surgery, interventional cardiology, purchasing, etc.) and identify key decision makers to facilitate future sales and trial support
+ Maintaining value to the customer, ensure skillset is viewed as being an expert in TAVI therapy and industry; proactively invest in professional development and remain relevant
+ Travel required, up to 80% depending on primary region assignment. There may be weekend travel, customer engagement dinners and educational events to attend as requested.
+ Position will be based in Florida or North Carolina
Required Qualifications:
+ BS/BA or equivalent experience preferred or a degree in life sciences or medical training (RCIS, CV Technician, PA, RN etc.) preferred
+ Clinical Education Specialist Experience Level preferred:
+ Clinical Sales Specialist, Level 2: 6 years related clinical work experience required. Strong clinical orientation, experience with products for use in interventional cardiology, cardiac surgery, endovascular, TEVAR, or EVAR. Familiarity with echo, CT, fluoro imaging modalities, also strongly preferred OR 100+ TAVI case experience. TAVI experience strongly preferred
+ Clinical Sales Specialist, Level 3: 9 years related clinical work experience required. Strong clinical orientation, experience with products for use in interventional cardiology, cardiac surgery, endovascular, TEVAR, or EVAR. Familiarity with echo, CT, fluoro imaging modalities, also strongly preferred OR 300+ TAVI case experience. TAVI experie