at University of Chicago in Chicago, Illinois, United States
Job Description
DepartmentBooth Admissions, MBA Programs: Operations
About the Department
The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.
Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.
Chicago Booth is proud to claim:
-an unmatched faculty.
-degree and open enrollment programs offered on three continents.
-a global body of nearly 56,000 accomplished alumni.
-strong and growing corporate relationships that provide a wealth of lifelong career opportunities.
As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment.
For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.
Job Summary
The Associate Director of Admissions Operations is an integral part of Chicago Booth's Admissions team. They will serve as the data and business systems expert for the Admissions Office for all MBA and Master Programs. The primary focus of this position will be Admission's system customizations, maintenance, and business operations. The Associate Director will manage all system requests; enhancements, maintenance and system issues. They will help manage data, reporting, workflows, and systems for recruitment and admissions, and will be a lead staff responsible for the CRM (Slate). The employee will work closely with the Operations, Marketing, and Evaluation teams to enhance and streamline the execution of operations, marketing data reporting, and analysis.
Responsibilities
- Maintains and updates CRM (Slate) in order to evaluate, assess and select top candidates, including application building, testing, evaluation, decision release, etc.
- Develops and monitors help desk tracking functionality in Slate and address all requests in a timely manner.
- Works in consultation with Admissions teams to oversee management of data collection in Slate, including volunteer, prospective student, and applicant database.
- Creates and develops functionality within Slate CRM Database using SQL, XML/XSLT and Javascript. Proactively recommends and implements new Slate technologies, features, or plug-ins.
- Develops and maintains all customized portals for candidates and internal audiences.
- Plays an integral role in developing dashboards, status reports and population profiles, as well as ad hoc and year-over-year report analysis. Synthesizes data across multiple platforms.
- Creates data reports at the request of the leadership team and Dean's Office as needed.
- Serves as an internal consultant for developing queries, reports, and best practices in Slate.
- Manages Slate-related projects with external business units, including, but not limited to, centers, scholarships, vendors, and other UChicago programs.
- Oversees the transition, design, and ongoing maintenance of prospect and admit-facing information platforms and surveys into Slate.
- Develops close working relationships with other Slate experts throughout the School to collaborate and lead data initiatives for Chicago Booth.
- Develops and maintains system processes as needed. Anticipates issues/challenges and helps establish best-in- class workflows.
- Serves as the Admissions lead to Data Warehouse, Chicago Booth Tableau, Slate users group.
- Uses best practices and database knowledge to determine the impact of making database changes on other systems and the staff cost for making such changes. Solves complex database problems and modifies database programs to increase processing performance.
- Develops reports and files to display requested information, including on-screen links to other screens. Provides guidance on various report writer access, database views, and storage procedures related to all databases. Acts as a resource for the user community by responding to special data needs and questions.
- Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
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Work Experience:
Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
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Certifications:
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Preferred Qualifications
Education:
- Coursework in computer science and statistics.
Experience:
- At least four years of related experience in system administration.
Technical Skills or Knowledge:
- Deep knowledge of how technical systems work and connect, as well as innate curiosity for problem solving.
- Demonstrated proficiency in CRM Databases, Slate experience.
- Demonstrated proficiency in SQL and advanced excel skills.
- Coding fluency in Javascript, XSLT, HTML, and Tableau.
Preferred Competencies
- Exceptional communications skills.
- Professional demeanor, discretion, and a customer service-oriented approach to the job.
- Superior organizational skills required; ability to handle multiple detailed priorities/projects simultaneously and meet strict deadlines with frequent interruptions.
- Proven ability to manage internal working relationships and interact and communicate with discretion, clarity, tact, and courtesy.
- Maintain confidentiality.
Working Conditions
- This position is currently expected to work a minimum three days per week in the office.
Application Documents
- Resume/CV (required)
- Cover Letter (required)
When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Information Technology
Role Impact
Individual Contributor
FLSA Status
Exempt
Pay Frequency
Monthly
Scheduled Weekly Hours
37.5
Benefits Eligible
Yes
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Posting Statement
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
