at ALTA ENTERPRISES, LLC in Itasca, Illinois, United States
Job Description
Technical Trainer
Bolingbrook, IL, USA * Itasca, IL, USA
Req #324
Monday, June 17, 2024
Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!
We provide our employees with the following tools and resources to be successful:
Training
Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
401(k) with match
Competitive wages
Company laptop
Paid time off
10 paid holidays
Responsibilities:
Our Material Handling Group is currently looking for a full time Technical Trainer for the Chicagoland area (Bolingbrook, Montgomery and/or Itasca). The primary responsibilities of the position consist of, but are not limited to:
Conduct technical training for internal technicians
Work with local managers to track and schedule training to keep technicians up to date with current requirements
Stay up to date on current products
Provide technical troubleshoot for technicians and customers as needed and work within support ticketing system
Completing training in a timely, efficient and professional manner
Providing exceptional customer service
Work and manage workloads independently
Proper completion and submission of all required paperwork
Performs other duties as assigned
Desired Skills and Qualifications:
Previous experience is highly preferable
Knowledge of safety compliance for operating equipment
Coach, evaluate and develop skills of class participants
Traveling between our branch offices and customer sites as needed
Strong working knowledge of electric and internal combustion units
Good mechanical aptitude
Excellent verbal and written communication skills and professionalism required. Ability to work with people of various levels of intelligence.
Technical background with good computer skills
Well organized
Willingness to learn
Desire to succeed and a flexible "can do" attitude
Computer programs - Microsoft Word, Excel, PowerPoint and Outlook
Language Skills - High: Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. High School diploma, or GED equivalent
Must have valid driver's license, clean driving record and automobile insurance
Physical Demands/Work Environment:
Physical/Sensory Functions: Regularly will stand, talk/hear, walk, use hands, reach with hands; occasionally will sit, climb or balance, stoop, kneel, crouch or crawl.
Vision: No special vision requirements.
Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds
About Alta:
Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.
If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.
At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.
So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.
What We Look For:
At Alta Equipment Group, we are looking for candidates... For full info follow application link.
We are an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.
