at ALTA ENTERPRISES, LLC in Orland Park, Illinois, United States
Job Description
Director of Parts - Midwest
Orland Park, IL, USA
Req #579
Monday, June 17, 2024
Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team!
We provide our employees with the following tools and resources to be successful:
Training
Tuition assistance
Employee stock purchase plan
Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
401(k) with match
Competitive wages
Paid time off
10 paid holidays
Work schedule: M-F, day shift
Our construction equipment group is seeking a full-time Director of Parts- Midwest based out of our Orland Park, IL location. This role will report to the Regional Director of Operations.
Responsibilities:
Ensure parts policy conformance / SOX Compliance
Recommend & assist in creating and implementing any Parts Dept policy changes and/or additions
Assist with any CE audit requirements
Monitor Parts KPIs and work with branches on shortfalls
Work with accounting to identify and correct any financial reporting errors
Assist with onboarding & training of new acquisitions or new branch locations
Work with OEMs to resolve any corporate issues
Ensure all OEM return windows are met
Run monthly meeting with Regional/General/Director of parts (I will take this one over)
Run monthly meeting with Parts leads for MI
Resolve inter-departmental conflicts related to Parts
Work with VP of Parts Ops to recommend/test/implement any changes in ERP
Create and disseminate BI reports
Represent Parts Dept in corporate meetings
When asked - assist with interviews or existing employee evaluations
Work with Ops managers on any branch specific issues
Disseminate and implement any changes directed by VP of Parts Ops
Resolve ERP support issues
Forecasts goals and objectives for the department and strives to meet them.
Assist with defining and achieving sales goals, budgets, and margin targets.
Assist with the organization, optimization, and inventory accuracy of all parts.
Responsible for recommending pricing and gross margin of parts.
Responsible for Weekly and Monthly KPI development and review
Standard work and process improvement
Work with Warranty and Operations to ensure we have the proper parts fulfillment lead times.
Work with Procurement and Operations to ensure parts are delivered and stocked at appropriate levels.
Maintain inventory accuracy.
Other duties, as assigned.
Key Accountabilities:
Meet/exceed sales and gross margin budgets.
Working collaboratively to improve the customer experience.
Inventory accuracy.
Customer experience and retention
Qualifications:
Excellent communication and people skills
An adaptive and problem-solving attitude
Order processing / data entry skills.
Proficient with Microsoft Office
5+ years' experience in a leadership role
Customer service experience
Computer experience.
About Alta:
Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.
If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.
At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.
So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.
What We Look For:
At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning.
Other Opportunities at Alta:
Please visit... For full info follow application link.
We are an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.
