at Verisk Analytics in Oak Brook, Illinois, United States
Job Description
Company Description
We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.Job Description
The Salesforce Administrator will report to the Head of Revenue Operations, and lead the ongoing support, development and architectural oversight of Salesforce.com. This role will work closely with functional leaders, organizational units, and subject matter experts to identify, develop and deploy new business processes including Quote-to-Cash, Third-Party Application Integration, Community portals, business process automation and more. This role requires diligence and proactive communication, as it is part administrator and part technical project manager. This role will be responsible for executing day-to-day configuration, support, maintenance and improvement of our CRM platform and extended ecosystem.
Serve as primary system administrator for the Salesforce.com environment
Handle all administrative functions including user account maintenance, security, workflows and other tasks
Complete regular internal system audits and prepare for upgrades
Manage Salesforce.com data feeds and other integrations
Work with management team to establish suitable processes to support administrative, development, and change management activities
Effectively act as the liaison between our users, vendors and the application development team
Operate independently with members of the user community to define and document development requirementsQualifications
2+ years of experience as a Salesforce.com administrator
Experience in Salesforce business processes: Campaign Management, Lead Management, Opportunity Management, Account Management and Forecasting. Experience customizing and implementing with Objects, Custom Apps, Layouts, Tabs, Flows, Approval process & Assignment/Sharing Rules.
Excellent project management skills and a positive attitude
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, while managing stakeholder expectations
Strong verbal and written communication skills; ability to communicate effectively at all levels of the organization
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, distill high-level information into details
Strong understanding of Salesforce.com best practices and functionality
Documented history of successfully driving projects to completion
Demonstrated ability to understand and articulate complex requirements information to a general understanding, and distinguish user requests from the underlying true needs
Fundamental understanding of databases, and how they interact with one another
#LI-Hybrid
#LI-MV1Additional Information
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.
For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work Certification, we've been recognized by The Wall Street Journal as one of the Best-Managed Companiesand by Forbesas a World's Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.
We're 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.
Verisk Businesses
Underwriting Solutions- provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision
Claims Solutions- supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences
Property Estimating Solutions- offers property estimation software and tools for professionals in... For full info follow application link.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.
