at GE betz Inc. in Minnetonka, Minnesota, United States
Job Description
Company Description
Veolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission.
Job Description
We are looking for a dedicated individual to drive process excellence within the
Veolia Water Technology & Solutions Operational Excellence for Global Supply Chain
organization. Working as a Global Process Leader Level 3 in the Global Process
Excellence Quality team, you are a leader in process transformation and continuous
improvement with high impact to our customers, sales team, and supply chain
partners. With a deep understanding of the wing-to-wing fulfillment process and
compliance regulations, you will lead teams in the development and implementation
of strategic process roadmaps. You will champion a seamless fulfillment experience
by defining robust control systems to ensure all processes are performing according
to plan. You will play an advanced strategic and tactical role in contemporizing
processes by determining opportunities for efficiency, prioritizing and resolving gaps,
and establishing process controls. The Global Process Leader Level 3 serves as the
point of escalation for process gaps, compliance concerns, and customer feedback.
You will be a torch-bearer of VWTS continuous improvement and be relied on to
investigate and resolve the most complex fulfillment process issues in collaboration
with the regional teams. The role will collaborate with the Continuous Improvement
and Customer Fulfillment Solutions teams to ensure processes are audit ready and
documentation change management is in control.
This role will serve as a strategic decision maker and trusted communicator to
stakeholders across multiple levels of key partner organizations. The Global Process
Leader Level 3 will be relied on as a process compliance subject matter expert and
change agent to develop process goals & objectives, set expectations, drive
compliance, and elevate the client experience. To be effective in this role, you will be
a leader in building and cultivating strong relationships, demonstrating expertise and
training others on both process compliance and project management/ change
management tools to execute programs and projects. This role will create an
effective communication plan to collaborate with customer fulfillment
representatives (CFRs), regional leaders, and with functional partners across the
entire supply chain team on process performance, best practices, and change
management.
Job Summary
Serve as Subject Matter Expert (SME) with deep knowledge of fulfillment processes, compliance regulations, business tools, reporting, inputs/outputs impact, establish performance expectations and be able to create
presentations to communicate current process performance
Develop presentation content and lead internal operational reviews and serve as subject matter expert presenter in cross-functional meetings, projects,
operational reviews, and audits
Develop/enhance process roadmaps for core fulfillment processes using a
Total Process Health methodology (SIPOC, Process Mapping, Roles & Responsibilities matrix, process KPIs, risk assessment, & process documentation)
Assist with implementation of tool changes and significant IT projects impacting fulfillment processes
Utilize intermediate level Lean, Six Sigma, and Change Management tools to lead teams through process mapping, root cause analysis, and data analysis trending discussions
Train/mentor others in use of Lean, Six Sigma, Change Management, and business reporting tools
Execute process roadmap & project action plans on schedule
Serve as Functional Owner in the VWTS Document Management process as an approver of new and revised CFS Documents to ISO 9001 standards
Serves as Change Management Reviewer at Document Management Council
Meetings to ensure effects and extents of process/tool changes are captured in documentation
Provide input into Continuous Improvement team mid-term plan and drive business to resource allocation, schedule maintenance, and data analysis decisions
Develop and lead project plans utilizing project management tools
Exceptional written and verbal communication in operational/executive level project business reviews and employee updates
Mastery of "knowing your audience" by tailoring communication to the appropriate level of detail
Monitor Key Performance Indicator (KPI) data to identify performance trends and develop corrective actions in collaboration with Quality Team, Regional
CFS teams, and functional partners
Ability to serve as an Excellence Academy Trainer for Skill Set/Refresher training tied to GPL owned processes
Drive User Acceptance Testing with regional teams for... For full info follow application link.
