at Cook County Government in Chicago, Illinois, United States
Job Description
Job Posting:Jun 18, 2024, 9:05:18 AMClosing Date:Jul 2, 2024, 11:59:00 PMFull-time
A.M.
P.M.
Collective Bargaining Unit:NoneNonePosting Salary:COMPETITIVE
Organization:Health and Hospital Systems
DEPARTMENT
AMBULATORY & COMMUNITY HEALTH NETWORK
JOB SUMMARY
The Manager of Operations, Multispecialty Practice is responsible for managing and overseeing aspects of operations including management of clinical, administrative, and interdisciplinary staff, patient access and flow, resource allocation and the quality service delivery for assigned area.
This position will assist in the implementation of initiatives, regulatory standards, and quality improvement efforts, as directed by Operational Leadership. The Manager will have 24-hr accountability and will facilitate the growth and maintenance of the clinical programs in direct collaboration with Division Leaders.
This position is exempt from Career Service under the CCH Personnel Rules
General Administrative Responsibilities
Collective Bargaining
*Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
*Participate in collective bargaining negotiations, caucus discussions and working meetings
Discipline
*Document, recommend and effectuate discipline at all levels
*Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
*Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements
Supervision
*Direct and effectuate CCH management policies and practices
*Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
Management
*Contribute to the management of CCH staff and CCH' systemic development and success
*Discuss and develop CCH system policy and procedure
General Administrative Responsibilities continued
Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
Work with Labor Relations to discern past practice when necessary.
Typical Duties
Manages, coordinates, and oversee the provision of care.
Oversees quality improvement and regulatory requirements.
Manages the implementation of ACHN system-wide strategic initiatives, regulatory requirements, and policies.
Identifies issues impacting quality and cost-effective care and communicates information through appropriate channels.
Maintains standards of care as mandated by regulatory agencies.
Participates in policy and procedure development and review for clinical activities.
Orients new staff and ensures annual competencies for both mandatory and site specific are maintained.
Oversees staff performance evaluations, vacation requests and time and attendance issues and discipline.
Develops and mentors' staff and serve as advocate.
Fosters a climate that encourages positive staff morale, motivation, and commitment.
Monitors and maintain equipment and par levels of supplies to ensure successful expansion of services or start-up of new services or procedures.
Troubleshoots equipment malfunctions; calls for repairs; and evaluates new equipment.
Identifies issues impacting quality and cost-effective care and communicates information through appropriate channels.
Ensures, monitors, and tracks that key performance targets are met, including but not limited wait times, patient engagement, employee satisfaction and turnover.
*Develops protocols and procedures to improve staff productivity
*Provides educational opportunities for nursing staff to maintain safe practice and growth opportunities
*Assumes responsibility for maintaining competence in own professional practice and maintenance of required credentials
*Reviews and supports budget and capital needs
*Performs other duties as assigned
MINIMUM QUALIFICATIONS
Bachelor's degree from an accredited college or university is required (Must provide official transcripts at time of interview)
Two (2) years of experience supervising and/or managing staff with at least one (1) year of experience in an ambulatory setting.
One (1) year of experience managing budgets.
Proficiency using Microsoft Office (Word, Excel, Outlook)
Must be able to travel to Cook County Health and ACHN work sites.
Ability to work flexible schedules, including evenings and weekends.
Preferred Qualifications
MSN or MBA from an accredited college or university
Experience in multispecialty in an ambulatory setting
Intermediate proficiency using Microsoft... For full info follow application link.
COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER
