at ThyssenKrupp Crankshaft Company in Danville, Illinois, United States
Job Description
Oversee all IT hardware and software system and day to day transactions; manage customer relationship with outside technical support from IT department; approve changes to standard IT and SAP operations; develop IT and SAP business process flows; develop IT and SAP reports based on management requirements; develop unique IT business solutions with web-based systems solutions; manage security and mobile device policy and addresses infractions; respond to help-desk tickets and ensure delegation of issues; track and report weekly staff meeting metrics; supervise day-to-day work of IT personnel; and plan, assign, and distribute work
