at Getz Fire Equipment Company in Peoria, Illinois, United States
Job Description
Job Summary:
- To schedule all Pre-Engineered Salesman appointments & leads. Submit daily 3rd party reports. Transfer & manage operator calls. Assist other departments as needed with general office tasks & administrative duties.
Essential Functions:
- Operator- Answer telephones, give information to callers, take messages, or transfer calls to appropriate individuals.
- Email Illinois Casualty Reports.
- Process & resolve delinquent accounts.
- Collect payments or fees.
- Send documents to customers, through mail:
- Send Certified Letters
- Oversee COD’s, quotes, & notifications
- Manage Departmental mail.
- Dropbox duties:
o Resolve emails in Tech’s Dropbox
o Handle emails in Sales Dropbox.
- Set up Service Lines for Technicians.
- Organize, schedule, & confirm Sales appointments for clients & customers.
- Complete building Reports for all divisions.
- Update Quote Logs.
- Provide general staff support.
