at First American in Chicago, Illinois, United States
Job Description
Who We AreJoin a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We DoProvides support and assistance to assigned underwriter(s). Responsibilities include creating settlement statements and proofreading title polices.
What You'll DO:
Create settlement statements in a timely and accurate fashion.
Creating and proofreading of title policies, invoicing, revisions to our commitment and performance using company software and survey readings
Preparing correspondence as it relates back to title reports/commitments.
Track customer service requests and frequent phone and e-mail correspondence with both the local office and clients.
Efficiently organize and prioritize day to day routine tasks utilizing offshore resources to assist in more clerical tasks.
Knowledge of when to order additional searches, request additional documents as needed by local jurisdiction or practices
Check requests/Agent splits of premium
Follow-up on recorded documents and policies using offshore as needed
Survey & PZR requests and follow-up
Create and maintain lien charts for portfolios
Refund of overages
Work with underwriter on clearing Trial Balance regularly
Other duties as assigned
WHAT YOU'LL BRING:
Bachelor's Degree preferred
1-3 years of clerical or administrative experience preferred
Proficient in MS Office
Demonstrated ability to collaborate and act decisively
Demonstrated strong attention to detail as well as ability to independently multi-task and prioritize daily work
Proven excellent listening, verbal and written communication skills
Demonstrated strong organizational skills with the ability to multi-task, prioritize with timely follow up
Utilizes technology as needed
Pay Range: $ 21.62- $29.62 hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
