at Salesforce in Chicago, Illinois, United States
Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job CategoryMarketing & Communications
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Overview of the Role:
This role will support the Marketing Planning and Strategy team in developing and operationalizing the end-to-end processes around workforce planning, location strategy, and position management operations impacting the marketing organization. This role will bridge the gap between business requests and real-time execution, streamlining manual operational processes into scalable and efficient workflows. This individual will create workforce enablement materials to educate and support marketing stakeholders, ensuring alignment and compliance with our workforce strategy and long-term plans. The candidate must be detail-oriented, adaptable to new systems, and outstanding at handling large datasets while being an excellent collaborator and communicator.
Responsibilities:
Design, implement, and streamline reports and dashboards using Salesforce platforms to track key metrics like spend to performance efficiencies for consolidated marketing budgets. Provide informative trending and analysis to key partners
Develop and enhance system capabilities such as Slack workflows, Tableau dashboards, and Workday reports to track key changes and KPIs for consolidated marketing reporting
Manage our Slack channels, refine workflows, and provide troubleshooting support, ensuring key workforce request fields are captured in the request intake process, facilitating timely approval and execution of workforce-related tasks
Research best practices for position management within the enterprise; create and update enablement materials to educate and support marketing stakeholders on a regular basis
Investigate and resolve data quality issues in our systems of record to ensure data accuracy and completeness
Document and prioritize enhancements for workforce reporting based on feedback from marketing stakeholders. You will gather requirements, analyze stakeholder needs, and propose solutions to address data requests and reporting gaps
Support the development of workforce planning documentation, such as position management policies, to educate hiring managers and marketing stakeholders on the organization's workforce strategy and position management procedures
Support the team during annual planning, quarterly close processes and other strategic initiatives critical to the success of the marketing organization
Preferred Qualifications:
Highly proficient in Excel and Google Sheets. Experience with building and managing a scalable database is preferred. Must be quick to learn and adapt to new systems
Proficient in Tableau desktop or similar data visualization tools (ability to create dashboards and perform calculations, etc.)
Experience handling confidential workforce information such as salaries and bonuses
Detail-oriented, proactive problem solver with the ability to prioritize tasks and work independently in fast-paced environments
Exceptional interpersonal and communication skills to work and collaborate with worldwide teams (ability to work in PST timezone preferred)
2-3 years of experience in Finance, Analytics, and/or Business Operations
Degree or equivalent proven experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
This is not a remote position. Candidate must also be able to work PST hours
Accommodations
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Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
