Principal Site Reliability Engineer

at Oracle in Springfield, Illinois, United States

Job Description

Job Description

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. A BS or MS in Computer Science, or equivalent. Provides strategic and comprehensive complex business solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance. Experience running large scale customer facing web services. Provides strategic and comprehensive complex business solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies. Work involves defining and documenting technical architecture of complex and highly scalable products. A minimum of 12+ years experience of running large scale customer facing web services.

Career Level – IC5

Responsibilities

About Oracle SaaS Cloud SRE

Oracle SaaS Cloud SRE plays a critical role in

delivering and supporting best-of-breed cloud

solutions to Oracle customers. The Oracle Cloud has

shown strong adoption, supporting 70+ million users

and more than 30+ billion transactions each day. It

runs in 19 data centers around the world.

Our team delivers cross-team visibility and execution

on the most challenging reliability issues impacting

Oracle’s SaaS customers. We engage deeply with

service owners and stakeholders to deeply

understand and improve critical issues that impair

service experience.

About the Job

A unique opportunity to join a rapidly growing

world-class team to improve the cutting-edge Oracle

Cloud technologies and infrastructure that make up

the Oracle Cloud solutions. As part of the SRE team,

you will be continually challenged and have an

opportunity to contribute to the Oracle Cloud

success every day, working closely with our

development partners.

As a Site Reliability Engineer, you will solve exciting

technical challenges by analyzing, troubleshooting,

and designing vital Oracle Cloud services, platforms,

and infrastructure while always thinking about

reliability, scalability, resilience, security, and

performance. You will focus on engineering

improvements to the systems that will eliminate

whole classes of issues.

What You’ll Do

+ Service Accountability -You will be part of an SRE team whose mission is the shared full stack of Oracle SaaS products

+ Reliability of a collection of services and technology areas, in partnership with the respective Development teams-

+ Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of the production services

+ In partnership with your Development collogues, you will have the responsibility to ensure that services are designed and delivered to be mission critical with a focus on security, resiliency, scale, and performance.

+ You will understand and be able to communicate the scale, capacity, security, performance attributes, and requirements of the services you own

+ You are able to understand and communicate every characteristic of our service stack, such as:

+ degradation and behavior under load of the services and their dependencies

+ end-to-end tuning needs, optimizing resource utilization, as load patterns fluctuate

+ Instrumentation needs for the service

+ metrics that clearly describe the service behavior

+ Automation – You will have a clear understanding of automation and orchestration principles

+ eager to help automate, wherever and whenever the possibility arises, while simultaneously eliminating technical debt.

+ Automation must be part of your DNA.

+ Technical Experts – You will have a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations.

+ You will bring this expertise to bear in driving reliability improvements in the services you engage with.

+ Cross-team collaboration – You will engage with and present to a wide variety of technical audiences

What You Need to Have

A BS or MS in Computer Science, or equivalent

Knowledge of:

- Resiliency design and operation

- Optimizing loads of large volumes of data in SaaS Applications

- Performance tuning and optimization for Java based Applications

- Large scale monitoring and automation driven no-toil approach

- A no-blame style collaboration

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $95,600 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employee