at Sedgwick in Springfield, Illinois, United States
Job Description
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Most Loved Workplace®
Forbes Best-in-State Employer
Intake Associate
PRIMARY PURPOSE : To accurately set up claims in the claims management system and provide support to the claims staff.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
+ Sets up and enters new claims into the claims management system.
+ Enters claims data into the claims management system upon requesting the appropriate information and analyzing the responses.
+ Make outbound calls to claimant and/or client to obtain new claim details
+ Find opportunities to refer claims within the organization
+ Assign claims using the tools provided
+ Support claims staff by providing accurate information during the claim setup process
+ Sets up Quotashare claims
+ Assist with creating documentation and processes to streamline workflow
+ Review daily reports to ensure claims are processed
+ Assist with file review to ensure accurate setups
+ Other activities/projects as assigned
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
+ Performs other duties as assigned.
+ Supports the organization’s quality program(s).
QUALIFICATIONS
Education & Licensing
High school diploma or GED required.
Experience
One (1) year of experience in general office administrative duties or equivalent combination of education and experience required. Experience with an insurance company, broker, or consultant preferred.
Skills & Knowledge
+ Excellent oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
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