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Customer Service Representative

at Chestnut Health Systems in Granite City, Illinois, United States

Job Description

Overview: Have strong customer service and business office skills? Want to work for an agency that’s all about helping others? Prefer to work evening hours and some weekends? Our Granite City, IL location needs you for this full-time position!  

Responsibilities: Greet clients and visitors in a way that is courteous and respectful and that creates a safe and welcoming environment. Gather demographic, financial, and insurance information in person or by telephone. Discuss payment plans, waivers, and fee agreements with patients. Ensure that patients’ electronic medical records include complete documentation and information. Verify current payer eligibility. Schedule appointments. Operate standard office equipment.

Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.

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Job Posting: 11989728

Posted On: Jun 19, 2024

Updated On: Jul 19, 2024

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