at Express Employment Professionals in Peoria Heights, Illinois, United States
Job Description
Welcome all applicants and visitors promptly with a warm greeting
Answer all telephone calls by the third ring, All contacts with office should be handled in a professional and courteous manner
Determine callers' needs and answer their questions, resolve issues, or route calls as necessary
Document 100% of Inquiry Calls in the automated system
Review and respond to all online applications on a daily basis
Document applications and related contact information in the Express automated system in an accurate and timely fashion
Enter applicant data from employment applications into the automated dsystem
Type correspondence, prepare mailings, and update mailing lists as needed
File applications, associate paperwork, and other documents.
Maintain confidentiality of all processed documents
Collect time cards and process payroll
Support office team as needed
Maintain an orderly office appearance
Ensure adequacy of all office supplies and forms
Perform other related duties as necessary and assigned
Make appointment settings and Most Placeable Candidate (MPC) calls as directed
Convert 100% of local Employment Verification Calls into sales or recruiting calls
Work in accordance of the Express system
Develop a thorough knowledge of the staffing and placement services offered by Express
Maintain an understanding of various employment - related documents and materials
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