at Varian Medical Systems, Inc. in Chicago, Illinois, United States
Job Description
Together, we can beat cancer.
At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
If you want to be part of this important mission, we want to hear from you.
POSITION SUMMARY:
Supports VIS products and procedures by assisting, training, and educating internal Varian employees and external customers (physicians, nurses, other hospital staff, and technicians) on the safe and effective use of Company products.
MAIN DUTIES AND RESPONSIBILITIES (Essential Functions of the Position):
1. Coordinates case coverage
Transports all necessary VIS equipment to facility (when required) Completes and processes all procedure related paperwork to include hand carry tickets, encounter forms, expense reports. Tracks and reports all customer complaints. Ensures physicians and staff have the most current information available. Manages a disposable inventory sufficient to cover assigned case load.
2. Educates physicians and hospital staff on use of all VIS products
Provides on-site clinical support during procedures while maintaining a "hands off" posture in relation to direct patient contact. Interacts with customers and functional organizations to determine their training needs and uses engineering documentation such as Operators Manuals and DFUs to develop content of courses. Works with engineering, technical support and manufacturing to provide feedback on product development and customer needs.
3. Provides equipment first line product technical support.
Performs new installation product technical support to ensure product is working as specified, as requested. Provides first line technical service support via Engineering or Field Service Engineer oversight, when necessary.
4. Collaborates with VIS Medical Affairs Team
Assists Medical Education, Medical Information, and Medical Science Liaisons with projects and documents day to day interactions with physician customers.
5. Supports all relevant professional tradeshows/meetings, as required.
6. Performs special projects and other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the position.
QUALIFICATION GUIDELINES
EXPERIENCE/TRAINING/EDUCATION/CERTIFICATION:
High school diploma or equivalent.
Associate's or bachelor's degree in related field preferred.
Clinical Background - IR/CT Technician, Operating Room Nurse or Surgical Technician preferred.
Five or more years of work related medical industry (service or technology) or clinical experience
OTHER REQUIREMENTS OF THE POSITION:
Must be able to provide physician verification that that he/she is able to complete his/her procedure room job responsibilities with respect to general health conditions, including but not limited to routine blood/urine analysis, age-specific screenings (as appropriate), Tuberculosis test, standard health history and screening and maintain Company standards regarding each of these requirements, as needed for hospital access.
Must be able to pass background and motor vehicle checks and maintain Company standards regarding each of these requirements.
KNOWLEDGE:
Experience/Knowledge of IR/CT Suite, Operating Room Protocol and Sterile Technique.
SKILLS/ABILITIES/ATTRIBUTES:
Excellent analytical skills.
Excellent sales and communications' skills (internally and externally).
Excellent written and verbal communication skills.
Detail oriented with excellent organizational skills.
Ability to address, communicate and implement changes quickly and effectively.
Excellent interpersonal skills.
Ability to effectively teach and train others.
Ability to work in a high-intensity, fast-paced environment.
Ability to probe for information, ask questions.
Creative thinking and ability/desire to think "outside of the box".
Team player.
Creative approach to healthcare and high energy.
WORK ENVIRONMENT/DEMANDS OF THE... For full info follow application link.
EEO Policy: All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability.
