at Hyatt in CHICAGO, Illinois, United States
Job Description
Description:
The Opportunity
Hyatt seeks an enthusiastic Global Sales Manager to join our Hyatt Sales Force – Global Enterprise team. The Global Enterprise team is responsible for developing long-term, strategic partnerships with both corporate travel customers and the meetings and events teams for a designated set of Global Accounts. The Global Sales Manager works in tandem with their Global Director to set the account management strategy for each account and to implement and oversee the tactics and initiatives that will increase Hyatt’s performance across all regions. In this role, you will collaborate closely with the broader Hyatt Sales Force, individual hotel teams, and the Hyatt corporate office, and you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world’s best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
Our purpose sets us apart-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
-Annual allotment of free hotel stays at Hyatt hotels globally
-Flexible work schedules
-Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
-A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
-Paid Time Off, Medical, Dental, Vision, 401K with company match
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.
The Role
Responsibilities include working in tandem with the Global Director to implement and oversee Hyatt’s sales strategy, strategic objectives, and tactics/initiatives for our Global Enterprise Accounts. This position will be responsible for developing and nurturing long-term strategic global accounts/relationships with a focus on increasing revenue. New business development and brand awareness globally are also key to supporting our hotels through proactive sales missions, tradeshows/events, and hotel familiarization trips. This is a remote position and the individual reports directly to the Global Sales Director – Global Enterprise Team.
-Create and implement strategic action plans for a portfolio of accounts to meet/exceed revenue goals
-Effectively communicate and bring Hyatt’s story to life
-Champion new and needed hotels and other company initiatives and priorities
-Resourcefully engage all areas of the organization to find collaboration opportunities, experiment, and secure the sale
-Be the “one-stop shop” problem solver for all assigned HSF accounts
-Plan and organize sales calls and business travel, including customer appointments, quarterly business reviews, tradeshow/industry event participation, Fam Trips, and internal meetings as appropriate
-Manage annual corporate travel RFP process
-Possess a strong customer service mindset
-Engage with hotel sales teams, operators, and owners to build rapport and support our shared sales goals
-Stay current on market conditions, forecasts, and trends and translate to action with proactive measures to drive sales
-Maintain a high level of productivity while working independently in a fast-paced and relatively autonomous environment
-Demonstrate strong follow-up, organizational skills, and leadership mindset
-Demonstrate a commitment to Hyatt’s core values
Qualifications:
Experience Required:
-At least 3 years of related industry experience.
-Has worked within hotel sales operations
-Strong understanding of global travel and a network of contacts
-Ability to present with confidence
Experience Preferred:
-Bachelor’s degree preferred
-Comprehensive knowledge of Hotels and Sales Practices
-Experience selling corporate travel and meetings/events preferred.
-MS Office, Cvent Transient (Lanyon), and Envision preferred
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
Primary Location: US-IL-Chicago
Organization: Hyatt Corporate Office, Chicago
Pay Basis: Yearly
Job Level: Full-time
Job: Sales
Req ID: CHI013973
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
